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Embassy Suites by Hilton Hotel Little Rock
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Reviews (1,140)
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9 - 14 of 1,140 reviews
Reviewed 3 weeks ago

The Hotel overall was a pleasant stay. The rooms were spacious, I like that they had a living room area that was separate from the bedroom, and a nice table in the rooms. The bathroom was roomy. I would like to have more closet space, especially when there are more that one person sharing the room.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank roshunda2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam H, Manager at Embassy Suites by Hilton Hotel Little Rock, responded to this reviewResponded 3 weeks ago

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Dirty plates on the floor when I arrived room was never cleaned had to keep trash all weekend this hotel used to be much better I hope management realize that they had lost a valuable customer do not plan on using this hotel again

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
1  Thank Reginald H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam H, Manager at Embassy Suites by Hilton Hotel Little Rock, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Indoor parking has no guards, no video, nothing but a little gate that does nothing to stop pedestrians.I had hoped for video recordings to catch the vandals, but there were none. The police did respond very quickly and it seems nothing was actually stolen, just vandalism.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

The room was very dated. The beds were small but clean and comfortable. They bathroom was very old. This was not the usually Embassy Suites experience. Staff was friendly when we checked in. I would stay somewhere else until the motel is updated.

Stayed: March 2018, travelled with family
1  Thank Sandra B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam H, Manager at Embassy Suites by Hilton Hotel Little Rock, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The room upon check-in was not very clean. There were long black hairs all over the bathroom floor. Stains in the carpet. The air conditioner did not work very well. It ran the entire time of my stay.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
1  Thank whitejl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam H, Manager at Embassy Suites by Hilton Hotel Little Rock, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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