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Reviewed 7 July 2015

A decent hotel stay. Great outdoor courtyard with an outdoor swimming pool, perfect for families to enjoy. They say conference center and have ball rooms etc, but you should really expect a high end motel, or low end hotel... You aren't getting the glitz and glamor I normally associate with a conference center. The breakfast is delicious, because they have a restaurant so you have some great hot options as well as the regular continental fare. Don't plan on taking home any mini-shampoos, they have have pump dispensers (bathroom hand soap style) in the showers instead.

  • Stayed: July 2015, travelled with family
    • Value
    • Location
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Review collected in partnership with Best Western
Thank Laurence S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard S, General Manager at Best Western Lehigh Valley Hotel & Conference Center, responded to this reviewResponded 9 July 2015

Thanks for your gracious comments about your recent stay at our hotel. I’m happy to hear you enjoyed our large courtyard, pool area and complementary hot breakfast buffet. Hope to see you return again soon. Safe travels!
Managing Director- Richard Sanchez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2015

The rooms at the hotel were very outdated and had a weird musty smell to them. There was mold in the shower and the carpet felt wet. The location and the included breakfast was the best part of our stay there.

  • Stayed: July 2015, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank skboodram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard S, General Manager at Best Western Lehigh Valley Hotel & Conference Center, responded to this reviewResponded 9 July 2015

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re sorry you were unhappy with our guest rooms. We take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.
Managing Director- Richard Sanchez

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Reviewed 5 July 2015

the hotel offers many amenities with the restaurant, bar and Olympic sized pool. rooms are big and there are many channels to choose from. hotel is located near many restaurants and museums. very clean and very cheap for all you get.

  • Stayed: June 2015, travelled with family
    • Value
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Review collected in partnership with Best Western
Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard S, General Manager at Best Western Lehigh Valley Hotel & Conference Center, responded to this reviewResponded 9 July 2015

Thanks for taking the time for the great review and hope to see you again soon n the not too distant future.
Managing Director- Richard Sanchez

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Reviewed 5 July 2015

Staff is friendly and helpful. Pool and spa area is clean and big enough for the amount of rooms in the hotel. Great location for area attractions, restaurants, and shopping. Nice restaurant and bar on site.

  • Stayed: July 2015, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Virginia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard S, General Manager at Best Western Lehigh Valley Hotel & Conference Center, responded to this reviewResponded 9 July 2015

Thank you very much for taking the time to share your experience. I am very happy to hear that our team members took such of good care of you and you found the amenities of our hotel to your liking. Hope to see you return soon! Safe travels…
Managing Director- Richard Sanchez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2015

I had to find a location for a training session and chose the Best Western Lehigh Valley Hotel and Conference Center for our group. They have a large number of options for meetings and gatherings of all kinds. The Hotel is very well kept and was kept nice and cool throughout my stay. We had the hotel cater our lunches for 2 days of training and they took excellent care of us, the service and food was top shelf. I stayed at the hotel for the week and my room and the morning breakfast was really great as well. The hotel appeared to be full all the while we were there and they were sold out for the weekend on the day I left. The only thing that wasn't great was the food selection at the restaurant for evening service. I went in a few times and they didn't have quite a few of the entree's as well as some of the other food items that were listed on their regular menu. I was told enough times about what they didn't have, that I asked the waitress to tell me what they did have available on the menu. On one night they only had a hand full of items on a letter size paper menu to choose, from which I thought was odd given how many people were staying there and coming to the restaurant for food.

Room Tip: Avoid rooms near staircases, elevators, vending or ice machines and laundry or utility rooms. Rooms facing highways can sometimes be subject traffic noise and sometimes all night long. Try to get on the upper floor (if it's not the smoking floor). Finally try to stay at smoke free hotels!
  • Stayed: June 2015, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Oatnboatn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard S, General Manager at Best Western Lehigh Valley Hotel & Conference Center, responded to this reviewResponded 9 July 2015

We appreciate the opportunity to host your group! Thanks again for your kind words and we really hope to see you the next time you are in our area.
Managing Director- Richard Sanchez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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