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All reviewsbroad streetgreat locationdouble treewarm cookiesthe executive loungecenter cityacademy of musickimmel centercorner roomwithin walking distanceparking garageacross the streetfront desk staffupon checkhigh floorstreet noisefitness center
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48 - 53 of 3,711 reviews
Reviewed 19 June 2018

The staff at this location really make you feel like family. We were vacationing with 3 grand children and the staff always asked the kids what they saw/did around the city that day. The rooms are clean and the views are fantastic. The location is perfect for seeing all the historical sites.

Room Tip: Higher floors have better city views
  • Stayed: June 2018, travelled with family
    • Value
    • Rooms
    • Service
1  Thank April J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this reviewResponded 1 July 2018

Thank you for the fantastic review, April. We're pleased to know that you and your family enjoyed your time with us here in Philadelphia.

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Reviewed 19 June 2018

We were on the 25th floor with a great view. The room was pretty standard but the bathroom could have been a lot cleaner. There was hair everywhere. The plugs by the beds only worked half the time, they were very loose?. We checked in around 4 with very little line but by 6 o'clock the line of people waiting to check in took up the whole lobby.
The lobby kind of reminds me of the 70's. It's ok hotel to stay just check in early and be prepared for an unswept bathroom floor and tub. Although towels were at a minimun they did deliver more when requested.

  • Stayed: June 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank sweetwhirled2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this reviewResponded 20 June 2018

Dear sweetwhirled2003,

Thank you for your feedback. Please accept our apologies for the unacceptable cleanliness issues in the room you occupied. Our Director of Housekeeping has reached out to you privately in order to obtain your dates of stay and room number in order to follow up with the team member assigned to that room and determine if retraining is needed. We hope that you'll visit us again to see the completion of our renovated guest rooms later this year.

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Reviewed 18 June 2018 via mobile

Hotel is newly renovated. Suites are well done and spacious. Only complaint is the shower head. Bar is phenomenal. Food was good bar food. Exercise room is good. A definite place to stay while in the city!

Stayed: June 2018, travelled as a couple
Thank Nicole O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this reviewResponded 1 July 2018

Thanks for the feedback, Nicole. Please keep us in mind when you visit Philadelphia again.

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Reviewed 18 June 2018

Start of our stay, the bellmen were very friendly and very helpful. The front desk staff was just as exceptional. Room was clean, great view, bed was comfy, used the pool and sauna, at the the resturant and had drinks a different night. Very pleased with our stay and would stay here again! Oh, and great location.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank itzbrat1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this reviewResponded 1 July 2018

Thank you for your feedback. We'd be thrilled to have you stay with us again here in Center City Philadelphia.

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Reviewed 17 June 2018 via mobile

We stayed here and it was a very nice place to rest the body. What made it great was the gentleman working at the Standing bar/bistro. The recommended a few place to visit before we leave and were there when we needed refills on our drinks.

Stayed: June 2018, travelled as a couple
1  Thank Aubrey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this reviewResponded 1 July 2018

Thank you for the recommendation, Aubrey. We'll be sure to share your kind words with the team in Standing O. All the best.

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