We were here for a business trip at the convention centre.
The hotel is nice & friendly, the staff are excellent. The food & drink in the bar is good, loved the soups!
Mary the concierge was fantastic, I’ve never known one like her. She would do anything to help you. I know that’s her job, but she was different. She booked a spa for me while my husband was at the show one day, it was excellent. So good that both of us went back a couple of days later to have another one.
The hotel is let down, by the rooms. They all need updating, although the beds & pillows are very comfortable. There is no safe, no min bar. Having no safe in your room we didn’t like. You can put them in a safe downstairs p, but that’s just a pain, keep having to go downstairs for anything you need, so we carried passports & money around with us.
The swimming pool is old, but clean, we enjoyed it.
Overall we would stay again, we liked the atmosphere in the hotel, the staff were all excellent. Will behind the bar was great, so was Brian.
We loved Mary, hope to see her again one day.More
- Free Wifi
- Breakfast included