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Country Inn & Suites by Radisson, Jacksonville West, FL
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Savings alert! 18% below average rates

The price you found is 18% lower than this hotel's average rate of US$102/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Reviews (311)
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All reviewsfront deskseparate bedroomwaffleshot breakfastcomfort suitesrooms were very cleancheck in was easyair conditionera great place to staybusiness centerstaff was friendlypamelainterstatecerealcleanliness
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Reviewed 3 April 2017

  • Stayed: April 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 28 March 2017

  • Stayed: March 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 11 March 2017 via mobile

Room was nice but when we got here the pool was un-heated (called ahead and knew this in advance) but also the hot tub was out of order. Doesn't look like the staff has worked too hard to fix it either. I think the ducks made a home in it... Rooms were nice, Pamela at the front desk was very nice and helpful. One person on duty at the desk at 530p I think is a little foolish though. Took 10 minutes a person to check in and about 7 people in line.

Stayed: March 2017, travelled with family
Thank 881davez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegionalManagerSE, General Manager at Country Inn & Suites by Radisson, Jacksonville West, FL, responded to this reviewResponded 12 March 2017

Thank you sincerely for your insightful comments. We sincerely apologize about any extended wait times during check-in as it was an unexpected busy weekend for our hotel. We will certainly use your feedback to help better our operations in the future. We hope that you will allow us another chance to host you in the future.

Sincerely,

Kapil Bava - General Manager
Country Inn & Suites Jacksonville West

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2017

  • Stayed: March 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
RegionalManagerSE, General Manager at Country Inn & Suites by Radisson, Jacksonville West, FL, responded to this reviewResponded 14 March 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 1 March 2017

When we called to make our reservation we requested that we have a room that doesn't face the interstate. We were told by the reservation clerk that this wouldn't be a problem. When we arrived I asked the desk clerk about this request. He said that this was not possible. It was 3 pm so I would have thought that he could have moved us to a room facing the parking lot. He was very rude in his responses and said that our room faced the interstate. Sleep was intermittent due to the traffic noise even though we were on the fourth floor.
Breakfast was another disappointment. The eggs had the appearance of yellow sponges and the bagels were the size of a hockey puck and just as hard.
If I could say anything nice I would say that the coffee was good.
The price for the room was high consider what you get.
Look somewhere else

Room Tip: Choose another hotel
  • Stayed: February 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank jchwojdak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegionalManagerSE, General Manager at Country Inn & Suites by Radisson, Jacksonville West, FL, responded to this reviewResponded 3 March 2017

Dear guest,

We apologize about your room not being exactly where you wanted to be facing. We try our best to accommodate requests which are not guaranteed. Our priority is to try to meet all guests requests but sometimes guests extend their stay which allow us limitation on requests at times. We apologize for this. I will also look to see why the eggs were like "sponge" and bagels like "hocky pucks" We order all our food products for high quality vendors like Sysco Food supply. Thank you for bringing this to our attention and sincerely apologize about any discomfort during your stay.

Sincerely,

Kapil Bava - General Manager
Country Inn & Suites Jacksonville West

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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