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Country Inn & Suites By Carlson, Jacksonville West
Ranked #57 of 133 Hotels in Jacksonville
GreenLeadersSilver level
Reviewed 11 July 2017

I had reserved two rooms at this location for family coming into town.Check in was easy, staff very friendly and the cookies at the front desk are addictive. Rooms were clean, spacious and comfortable. Grounds were clean, well lit at night and we never had trouble finding parking.

  • Stayed: July 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Lynnette_02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (294)
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13 - 17 of 294 reviews

Reviewed 10 July 2017

  • Stayed: July 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson
Thank karenmM2514GR
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 4 July 2017

  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson
Thank C291MZtamaral
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 1 July 2017 via mobile

We decided to spend the night in Jacksonville on our way to south Florida and when we arrived in the room (#224), there was a moldy smell that was just nasty. I went to the air condition unit and noticed the carpet was soaked. I ran the a.c. a little and hope that it helped with the smell so we could sleep. I have bad allergies and I was sneezing all night. This is unacceptable for a hotel that charges this price. I think I'm going to choose somewhere else next time. Big mistake.

Stayed: July 2017, travelled with family
Thank Georgia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegionalManagerSE, Manager at Country Inn & Suites By Carlson, Jacksonville West, responded to this reviewResponded 2 July 2017

Dear Georgia,

Thank you for bringing this to our attention. We will inspect this specific room to see why the carpet was wet near the air conditioner causing any type of smell. We can assure you that this was an isolated incident and will be promptly relayed to our maintenance team. We sincerely apologize about any inconveniences and hope that this does not deter you from choosing us again. Thank you.

Sincerely,

Kapil Bava - General Manager
Country Inn & Suites Jacksonville West

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2017 via mobile

This was a very pleasant visit . The staff
Is so accommodating. Our king size room
Is very clean with plenty of room .The location is very convenient to everything .
They have a guest reception at night with
A different feature each night . I really want
To thank Jenny,Hadley and Tanjela for their
Outstanding service !

Stayed: June 2017, travelled on business
Thank melissarite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Jacksonville West

Address: 7035 Commonwealth Ave, Jacksonville, FL 32220-2828
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Jacksonville
#28 Business Hotel in Jacksonville
#35 Romantic Hotel in Jacksonville
#40 Family Hotel in Jacksonville
Price Range: RM440 - RM617 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Jacksonville West 2.5*
Number of rooms: 1
Official Description (provided by the hotel):
The newest Country Inn & Suites located in Jacksonville, FL. The hotel is located off I295, Exit 22 behind Wendy's Restaurant. The hotel offers Standard, Studios, and Suites available in King or Two Queen Bed configurations. Enjoy a hot breakfast with a rotational menu. The hotel offers many amenities including fitness center, outdoor swimming pool, free Wi-Fi, 24 hr coffee bar and freshly baked cookies. All rooms offer mini-fridge, microwave, coffee makers, iron/ironing board and 32" LCD TVs. Upgrade to our suite and enjoy total privacy to the living room area. Suites also include a pull out sofa bed with a TV in the bedroom area as well as the living room. ... more   less 
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Also Known As:
Country Inn & Suites Jacksonville West Hotel Jacksonville
Country Inn And Suites Jacksonville West
Jacksonville Country Inn

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