I originally booked 4 separate travel dates through Expedia with this hotel because of my trips travelling back and forth to The Mayo Clinic. After the first visit and the condition of the room on my arrival I proceeded to cancel any subsequent stays. All but 1 visit were to be paid at the hotel on arrival so were cancelled without any difficulty. For the trip July 27-28 I prepaid. I attempted to cancel this registration through Expedia who was going to reach out to the hotel itself for reimbursement. First, it took over a week and NUMEROUS phone calls to the hotel to reach management as there was always "noone available". Finally, upon speaking with a manager, my reimbursement was denied. The room I was placed in was number one dirty. Second, the closet door was broken and off its track so was hanging. Third, the bathroom was disgusting- underneath the toilet paper roll which was metal was filthy with brown stuff caked on and thick with dust that was not removeable when i attempted to clean it. The plastic covering oh the pipes underneath the sink were all cracked and the piping exposed. I am still attempting to reach a manager and in attempting to do so again today I was placed on hold without speaking to a live person for 10 minutes. I would NOT recommend this hotel to anyone.
- Official Description (provided by the hotel):
- The Country Inn & Suites Jacksonville South offers the perfect combination of convenient location and superior accommodations. The hotel's location off of I-95 and Butler Blvd., provides easy access to the Mayo Clinic, UNF, St. John's Town Center, downtown and the beautiful Jacksonville Beaches. We provide complimentary shuttle service to Mayo Clinic and St. Vincent's Southside. Our South Jacksonville, FL hotel is 100% non-smoking and offers you free WI-FI internet access, complimentary breakfast buffet, on-site fitness center, business center with print services, guest laundry, outdoor pool and complimentary parking. We also offer meeting services with our onsite sales teams who will take care of all your meeting needs from audio/visual to catering your special event. From our perfectly appointed guest rooms to our professional service staff no matter what brings you to our area, the Country Inn & Suites Jacksonville South is ready and waiting to serve you! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, Hotels.com, Booking.com and HotelQuickly so you can book your Country Inn & Suites By Carlson, Jacksonville I-95 South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hampton Inn Jacksonville - i-95 South Hotel Jacksonville
- Jacksonville Hampton Inn