We had to stay at this hotel emergently due to evacuation of our home for hurricane Matthew. Our first choice closed due to the storm. Tiffany Duval and her assistant LaDonna were absolutely fabulous during extremely difficult circumstances. The power at the hotel went out. We had no hot water. There was no regular services available but these two folks went over and above their normal jobs to put the guests first with probable compromise of their own safety.
We chose this place because it was pet friendly. We had the horrible experience of our dog getting sick and died in the room during the power outage. Tiffany was helpful, compassionate and went out of her way to help us including providing a special room and container to house the dog until arrangements could be made for her body. I was impressed with the compassion of these folks and I will be eternally grateful.
Even though the hotel is in bad need of renovation (which will happen), the compassion of the staff was outstanding. For that I would rate the staff a solid 5 on the scale!
- Free Wifi