STRANDED ME WITH A 4 MONTH OLD BABY by canceling my reservation, that we had booked months in advance, less than 3 hours before check in because they “overbooked”. They hung up on me when I called to complain. They refused to receive incoming call for over 20 minutes after hanging up on me. Upon eventually getting them to answer the phone again, they changed their story and said the cancellation was “due to maintenance”. They said that my being stranded was "not [their] problem", "at least we didn't charge you for the room", and "it is not as if you were in the room already and we threw you out".
- Official Description (provided by the hotel):
- Located just off Interstate 15 in the foothills of the Rockies, perfect for your family getaway. We are located near the Great Salt Lake and offer easy access to Provo and Ogden. Truck and RV parking are available. While staying at the Passport Inn plan your adventures with free high-speed internet access, enjoy all the room amenities of home. ... more less
- Also Known As:
- Galaxie Hotel Brigham City