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“More Than Just a Cabin!”
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Home Theater Room
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Very good
84 reviews
Home Theater Room
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Overview
Cabin -
4 Bedrooms, 3 Bathrooms, Sleeps 14
Gatlinburg, Tennessee

Reviews from our community

Very good - based on 84 reviews
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Reviews from our community

Date | Rating
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English first
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English first
cathill
Plain City, Ohio
Level 3 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“More Than Just a Cabin!”
Reviewed 28 March 2011 for a stay in March 2011

I just returned from a week long stay at the Silvercreek cabin in the Elk Springs Resort. This place is so much more than just a cabin! It is absolutely gorgeous! I stayed there with my three teenagers, my husband and my in-laws. We had more than enough room. My mother-in-law can't do steps very well, so we picked this cabin because of the first floor master bedroom and bathroom. The only steps for her were the steps into the cabin.

Here are the negatives:

*No big screen TV as advertised.

*The thermostats for both floors don't work. It was either leave them off and freeze or turn them on and have the temp spike to 80 degrees.

*There were wasps out on the deck by the hot tub when we first checked in. They did come right away and spray for them when we called to let them know.

*The large brown sectional in the pictures on their website is very stained.

*Overall, this cabin's furniture is all very worn. They did say that it is due for a total renovation sometime this year.

*We were suppose to have 5 rocking chairs on the decks but only had 2 upon arrival. They did bring more upon our request.

*The pool table doesn't fit under the light above it.

*In the upstairs bunk bed room, underneath one of the upper mattresses bottom is all torn up. So the person on the bottom bunk has this hanging in their face. Also, FYI - to use some of the outlets in that room you have to have the closet light on.

Positives

*The architecture of this cabin is beautiful.

*I loved the decor!

*It is very close to the arts and crafts area.

*The kitchen has everything you will need.

*It has a GREAT view of the mountains. Much better than we expected.

*The dinning area is is awesome!

*It is close to a local grocery store.

*They are very fast at responding to any maintenance issues.

*The staff are extremely friendly and eager to please.

*The picture of the cabin on their web site doesn't do it justice. It is a lot larger that it shows!

Overall, my family was very very happy with our stay in the Silvercreek. We would definitely consider staying with Elk Springs again in the future.

Value Rooms
Location Cleanliness
Check-in / front desk Service
Travelling group: Family with Teenagers
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Young singles Friends getaway
A romantic getaway People with disabilities
Older travelers Families with young children
Families with teenagers Tourists
Large groups Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TN
Reviewed 17 February 2011 for a stay in February 2011

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IN
Reviewed 26 January 2011 for a stay in January 2011

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
26 Jan 2011
Hi Jason, glad you enjoyed your stay. If you have a maintenance issue please call us we have staff on site. The heat checked out OK, we reset the thermostat just to be safe.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
KY
Reviewed 19 January 2011 for a stay in January 2011

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
19 Jan 2011
I'm glad we were able to respond so quickly to the furnace issue. We do have maitnenance on site and can typically respond within 10 minutes time for your convenience. Sorry for the cleaning issues, we have updated our quality control and made some staffing adjustments with our cleaning crews to avoid future issues such as this.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
SC
Reviewed 9 November 2010 for a stay in November 2010

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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