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Traveller rating
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All reviews great location trolley station donut holes parking garage biscuits and gravy family suite ripley's aquarium within walking distance free breakfast the cottages fresh fruit clean rooms great place to stay first floor hot breakfast private balcony nice pool
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Reviewed 20 August 2021

My husband's first time in Gatlinburg, and this hotel was perfectly located for us to enjoy our visit without having to worry about parking. It's directly across the street from both the Aquarium of the Smokies and Anakeesta, and walking distance to the entire Gatlinburg strip. Lots of options of shopping, dining and entertainment without moving your car.

The hotel staff were very friendly and helpful, the room was clean and comfortable. Gatlinburg doesn't have 'high-end' hotels on the strip, so a nice, clean, comfortable room is what we were looking for. The patio was large, and we enjoyed sitting out there in the evenings after too much walking. I'd suggest requesting the river view room if you plan to spend much time on the patio, as we didn't and looked out over the parking lot (but with the mountain view...who cares!)

We'll definitely stay here again.

Room tip: Get the river view if you want a more peaceful patio experience
Date of stay: August 2021
    • Value
    • Cleanliness
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1  Thank dianegTNgirl
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lindsey Johnson, Other at Greystone Lodge On the River, responded to this reviewResponded 3 weeks ago

Thank you so much for taking the time to leave us a review! Our location in the heart of downtown is perfect to park the car and forget about it until it is time to go home. We take pride in our customer service and cleanliness and are happy to hear that you noticed both during your stay! We look forward to welcoming you back the next time you are in Gatlinburg!

Kindest regards,
the Greystone Lodge on the River

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2021 via mobile

Great location. Easy walking to anywhere on the strip. The staff are pleasant and helpful. Breakfast was average. Selection the same each day. Rooms were clean. We had rooms by the River, but the sounds of rushing water was spoiled by the air conditioning compressor at the building across the way. It was about as loud as the water! For convenience, a good choice.

Date of stay: August 2021
Trip type: Travelled with family
Thank William S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lindsey Johnson, Other at Greystone Lodge On the River, responded to this reviewResponded 3 weeks ago

We are so happy to hear that you had a great stay with us! We hope that you will choose us again the next time you are in the Smokies!

Kindest regards,
the Greystone Lodge on the River

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2021

Love this place and our family will come back again. We stayed in one of the cottages and it was clean and very cute. Great location. I don’t have one bad thing to say about our stay here only wished we could have stayed longer!

Date of stay: June 2021
Trip type: Travelled with family
Thank Momma1981
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 18 August 2021

This is our 4th stay at the Graystone Lodge on the river this year i have been using this hotel sense my parents took me as a child and we are always pleased with our stay nice clean rooms friendly staff and you dont have to pay parking fees it is in a perfect location in Gatlinburg ♡♡♡♡ we love this place!!!!!

Date of stay: August 2021
Trip type: Travelled with family
Thank crystalo528
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 17 August 2021

We have stayed in cabins before but this trip we decided to stay in town by the river and we are very happy with our decision. The family suite was perfect. This will be our hotel for any future stays in Gatlinburg.

Date of stay: August 2021
Trip type: Travelled with family
Thank Swiharts
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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