Stayed here in unit 410 for 5 nights in January with my husband & 2 kids. Age 10 & 7. I was so impressed by how clean it was. I loved the decor. The beds were very comfortable. I enjoyed having coffee on the balcony each morning. The view was of some ugly small general store & the closed pool area but looking up to the mountain was beautiful. The unit was very big. It's located about a 10 min walk from downtown. Close enough to walk to everything but far enough that it is very quiet. The closest things were a Subway, gift shops, Ripleys aquarium, Mountain mall, & Village shops. The Donut Friar in the village shops has amazing donuts! The pool & hot tub outside were closed for the winter but we did enjoy the jetted jacuzzi in the master bedroom. There is a wood burning fireplace in the living room & a fake fireplace in the master bedroom. We are from FL so we really loved lighting them. I was completely relaxed & content sitting near the warm fireplace. Most stores & restaurants close early especially on weekdays so I suggest getting food & snacks from Food City a few miles up the road. Bring laundry detergent & fabric softener. There is a stackable washer/dryer in the master bathroom. Overall this place was amazing. We will definitely return on our next trip to Gatlinburg.