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Courtyard Gatlinburg
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Reviews (418)
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All reviewsfire pitstarbucks coffeecourtyard marriottthe main stripconvention centerlarge hot tubnice hotelspace needlelobby areashort walkrooms are spaciouswithin walking distancebedroom suitevisiting gatlinburgperfect stayloved this hotelindoor pool
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Reviewed 31 March 2018

My family and I did a spur of the moment trip to Gatlinburg and chose this hotel based off the reviews. We were not disappointed! Booked it for two nights and added a third night because we were having a good time and the weather was great. Since we added a third night, we had to move to a different room. We went from a room with two queen sized beds to one that had a king and a twin pullout. We requested a roll-away and they brought one up for us. Both rooms were very clean, had balconies with great views, and plenty of space for four people. It was in a great location, just off the beaten path but close enough to walk everywhere. The lounge area and the patio were extremely clean and nice areas to hang out at. The patio had plenty of chairs and a fireplace. The staff was incredibly accommodating when we tacked on the third night in finding us an available room close to where we were already at. The new room had a fireplace as well! We’d definitely stay here again!

Room Tip: Request a room with a balcony. Not sure if all of them do.
Stayed: March 2018, travelled with family
1  Thank KC Chiefs D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2018 via mobile

Perfect location if you want to be in walking distance to restaurants and activities. The bar has great food and drinks, there’s an indoor pool, and the outdoor area and hot tub are great. Our room was exceptionally clean. Our hotel was the best part of our visit to Gatlinburg!

Stayed: March 2018, travelled as a couple
4  Thank mrsmorrison14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn E, Manager at Courtyard Gatlinburg, responded to this reviewResponded 21 March 2018

Thanks for staying with us during your visit to Gatlinburg. We appreciate your comments and feedback. We hope you stay with us the next time you are in town.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2018

In town for a weekend getaway and had a great stay here. Very nice rooms, pretty quiet overall....but they need to slow the doors down so they don't slam. Customer service was great and the hotel has a very upscale feel to it. Great location as long as you don't mind the walk back up the him from main street. Would stay here again without question.

  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Okmoore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn E, Manager at Courtyard Gatlinburg, responded to this reviewResponded 14 March 2018

Thanks for staying with us during your visit to Gatlinburg; we greatly appreciate you choosing our hotel. Thanks for the comments and feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2018

Before reaching the hotel a little before check-in time I called the hotel to see if our room was ready. Tena answered the phone and assured me that our room was ready. Upon arrival we met Tena at the front desk where she had our keys and parking pass ready to go! Our stay has been great! Clean rooms, quiet at night, pool/hot tub open year round, with employees ready to help in any way they can. We will definitely be coming back to stay here on our next trip.

  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Haygirl628
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn E, Manager at Courtyard Gatlinburg, responded to this reviewResponded 12 March 2018

Thank you for the comments and feedback. We are very happy you stayed with us, and will see you the next time you visit Gatlinburg.

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Reviewed 8 March 2018

We had a 2 bedroom unit. Very nice and a great view. Only wish was that it had 2 bathrooms. It only has 1 bathroom. Requested extra pillows and blankets and they were waiting for us in our room when we arrived. Loved their mobile app to request these items and to let them know when you would arrive. The courtyard was great for enjoying the outside and it blocked the wind :) This is our 2nd time here. We will be back.

  • Stayed: March 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank SheriSanders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn E, Manager at Courtyard Gatlinburg, responded to this reviewResponded 9 March 2018

So very glad you enjoyed your stay with us. Thanks so much for the comments and feedback. We'll see you the next time you visit Gatlinburg.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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