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“Backwater break!”

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Paloma Backwater Resorts
Ranked #15 of 70 Hotels in Alappuzha
Reviewed 1 January 2018 via mobile

Well laid out and with great views of the lake this resort has nicely done rooms. The resort is a bit far from the city and hence personal transport is necessary but the views are great and being away from the hustle and bustle of the city helps.
Food was good too.
They have a complimentary boat ride for hotel guests which is a must!

Stayed: November 2017, travelled with family
Thank rajkumarharalalka22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalomaResort, General Manager at Paloma Backwater Resorts, responded to this reviewResponded 4 weeks ago

Dear Guest,

Our immense pleasure on your good words spreading across which makes us proud and will remain the best to all. Wish to see you back in here with us in Paloma on your next vacation.

Thank you and regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (49)
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8 - 12 of 49 reviews

Reviewed 28 December 2017 via mobile

Value for money , cool ambience . Besides backwater , comfortable cozy rooms . Very nice landscape .
Hotel offers complementary 1 hr boat ride in the back waters .
Swimming pool overlooking the back water besides the restaurant is perfect for a vacation.
Food is good .
Ambience perfect .
There are rooms with pool and lake view.
Had a great time here .
Must stay .

Stayed: December 2017, travelled with family
Thank Dheeraj T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2017 via mobile

We visited with family for a three night stay. Overall we enjoyed the resort very much. My wife, sister, mom, and mother in law all took advantage of spa services. They all enjoyed greatly. We all took a ride on the backwaters for an hour which was one of the highlights. My sister, brother in law and I️ thoroughly enjoyed the pool and the hot sun. The rooms are clean, super comfortable beds, and they have a nice shower. They all have terraces or balconies to hang out outside. There are even a few gazebos throughout the property to enjoy the outdoors in the shade.
A few things that disappointed: there is no gym, which the website mentions. Not everything on the menu is available. It would be nice to have a la carte options for dinner instead of buffet every night. Poolside service was nonexistent, however the front desk was just around the corner to ask for towels and drinks. There is no alcohol served here. Just beer would have been nice. Especially poolside.

Despite these cons I️ would definitely recommend this to friends and family. And I️ think we would also come back here next time we’re on vacation in Alleppey. I️ think it’s one of the better options if you’re looking for a smaller, quieter resort - just bring your own alcohol!

Stayed: December 2017, travelled with family
1  Thank Hgmen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalomaResort, General Manager at Paloma Backwater Resorts, responded to this reviewResponded 27 December 2017

Dear Guest,

Greetings from Paloma Backwater resort!!!

Thank you very much for your positive review of your recent holiday with us at Paloma Backwater resort. I am happy to read about your experience with our hotel facilities and services. It is very pleasing to read how much you have enjoyed your time with us. Please be assured that your valued comments and suggestions will be assessed and rectified as required. Thank you for taking the time to share your experiences. Looking forward to welcoming you back to Paloma Backwater resort in the future.

Warm Regards,

Sujith Kesavan,

Resort Manager

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Reviewed 12 December 2017 via mobile

The resort was excellent with nice villas. The pool and rooms had a great view to the backwaters. We travelled as a family with small kids, infant and staff was always on toes to provide best of the services...from cradle to anything else needed.

The food was good however the options were limited in the buffet. Overall the stay was good!!

Stayed: December 2017, travelled with family
Thank rbluemoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalomaResort, General Manager at Paloma Backwater Resorts, responded to this reviewResponded 18 December 2017

Dear Guest,

Greetings from Paloma Backwater Resort!!!

Thank you for your wonderful comments. We are delighted to read such positive comments and such reviews motivate us to further enhance our guest experience. We are glad to know that the services of our associates were at par to your expectation. We wish to welcome you back in future.

Warm Regards,

Sujith Kesavan,

Resort Manager

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Reviewed 6 December 2017

Pros - The hotel is clean and well maintained. Great view from the rooms facing the backwaters. The hotel gave a complementary one hour boat ride.The staff was courteous
Cons - The approach road is not a tar road and extremely narrow, only allowing one car to pass comfortably. Very limited parking space. No restaurants in close vicinity. As the occupancy was low during our stay, the restaurant took our meal orders a few hours in advance. We had to place our breakfast order the previous day and we also received a reminder call from the restaurant to ensure we arrive at the specified time.

Stayed: December 2017
Thank Sushil P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalomaResort, General Manager at Paloma Backwater Resorts, responded to this reviewResponded 8 December 2017

Dear Guest,

Greetings from Paloma Backwater Resort!!!
Thank you for your review on Tripadvisor and we apologize for the inconvenience caused. We have noted the points and shall take necessary steps to improve our guest experience.
Warm Regards,

Sujith Kesavan,

Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Paloma Backwater Resorts

Address: Kainakary, Alappuzha 688501, India
Region: India > Kerala > Alappuzha District > Alappuzha
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Luxury Hotel in Alappuzha
#9 Spa Hotel in Alappuzha
Price Range: RM 388 - RM 709 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Paloma Backwater Resorts 4*
Number of rooms: 35
Official Description (provided by the hotel):
PalomaBackwater Resorts is located in Kainakary, a village in KuttanadTaluk in Alappuzha District of Kerala State, India; a place of cultural and historical importance. Kainakary was part of the erstwhile Chembakassery dynasty and is famous for its immaculate scenic beauty. At the tip of Kainakary drains in five famous rivers and the land is surrounded by lush green paddy fields and coconut groves.Few of the nearby attractions include Alappuzha Beach, Krishnapuram Palace, Kumarakom, International Coir Museum, Kumarakom Bird Sanctuary and AmbalapuzhaSree Krishna Temple. PalomaBackwater Resorts stand as a monarch in the midst of this scenic beauty in a total ofacre land. ... more   less 
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Also Known As:
Paloma Backwater Resorts Kerala/Alappuzha, India

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