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“Very happy”

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Arcadia Regency Hotel Alleppey
Ranked #31 of 70 Hotels in Alappuzha
Reviewed 13 November 2017 via mobile

Our 3 days stay here was pleasant . Upkeep and maintenance were good.Housekeeping calls were quickly responded to They are conscious of cleanliness and hygiene.Linen change and room cleaning happen quickly in the morning unlike most places.
Food was quite tasty and they responded to our tastes.They have a bunch of courteous staff especially receptionist Sahana who was quite helpful and responsive.
The only problem we faced was with the timing and commencement of room service They start at 7.15 or so which is not enough for a 4 star property Hope they change this But the service was quick and efficient
Overall experience was delightful

Stayed: November 2017, travelled with family
Thank psraghavan13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 190 reviews

Reviewed 6 November 2017

The hotel is good for stay only and very bad for food. Neat and clean. The drawbacks of the hotel are :

a. The restaurant does not have much of vegetarian cuisines. Predominantly non-vegetarian.

b. The service is hopeless rather very very slow and they feel nothing about it. The food is also average. The complimentary breakfast is horrible and not edible.

c. The front desk / reception does not know how to treat guests. They enter into an argument and do not follow up on the commitments made. I had telephoned the hotel from Thagazhi that I will be 30 minutes late for breakfast and that they should make the complimentary breakfast available to me at 10.30am. They agreed. But on reaching the hotel at 10.25am they said it will be chargeable and breakfast time is over. It required quite a bit of argument to make the restaurant Manager see sense.

d. One of the two rooms booked was a bit small in size. This despite the fact that I had booked two rooms of the same size. This is a con job.

e. As in a few other hotels they refused car cleaning services.

f. They refused doctor services for a family member and their insensitive approach really angered me.

Travellers beware of hartal(strike) in Kerala. The whole day is paralysed. You will not get food, petrol and he guys out there on the roads will stop your vehicle.

I would give a 5/10 rating for this property primarily because of their dishonesty and casual approach in dealing with their guests.

Room Tip: If you can manage your food then this property is good
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  • Stayed: October 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank MVS801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2017 via mobile

Very very good quality of food. They makes according to our require taste.. loved the place we must visit again. I think its the best hotel in this city. A must stay if you are in this city. Staff members are very carrying. They were giving best service they can give.

Stayed: August 2017, travelled as a couple
1  Thank Sunny D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2017 via mobile

The best place to stay,if you are in Alleppy.Their services are awesome.Very nice clean large rooms, ambience is beautiful, staff are very good except there is problem of language understanding. The hotel is located in the centre of town from where you can go to all nearby attractions.
Only 2 things which I didn't like: Restaurant is useless. It is such a beautiful restaurant, but has very limited choices in menu. Staff in restaurant are quiet non-responsive, they don't care much. I went 2 times, 1st time they were just not interested to serve me and agreed to go to nearby different restaurant. 2nd time I ate some veg things. They were just Ok. The fruit salad with ice cream was blunder. I have never eaten fruit salad with so many raw mangoes instead of some wonderful fruit options. Tea ordered in the room was also just ok. The hotel is such a beautiful place to live in whole of Alleppy I would say, but the food must be equally great. You will never regret staying in this hotel, it is indeed a good place than rest of the hotels I have seen in Alleppy. But for good food, you have to venture out. Thanks.

Stayed: August 2017, travelled solo
Thank Nk502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2017

Its a very good , well decorated hotel. Rooms are nice & large, free wifi from each room , but the buffet breakfast needs to be taken care off( not upto the mark as far as the hotel is concerned), Check in time is 2 p.m.(so have to wait sometimes)
Overall good experience

  • Stayed: June 2017, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank nileshchoudhury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Arcadia Regency Hotel Alleppey

Address: Near Iron Bridge, Alappuzha 688001, India
Region: India > Kerala > Alappuzha District > Alappuzha
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #31 of 70 Hotels in Alappuzha
Price Range: RM 125 - RM 448 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arcadia Regency Hotel Alleppey 3*
Number of rooms: 43
Reservation Options:
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Also Known As:
Arcadia Regency Alleppey
Arcadia Regency Hotel Alleppey Kerala/Alappuzha, India

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