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“Ok Ok for one day ”

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Pagoda Resorts Alleppey
Ranked #57 of 70 Hotels in Alappuzha
Reviewed 9 January 2018 via mobile

I had checked out from houseboat at 9
When i reached hotel for my stay and get fresh they told me check in is at 2pm.
I tried to convince them so they gave me room at 12.
In that room ac was not working properly also lcd of tv was broken.
Had complained on reception and housekeeping they used to keep me waiting but no reply from them.
But they food was awsome.
Loved Hyderabadi chicken biryani
Also they made boneless which i had asked them to make.
Also the complimentary breakfast is good.

Stayed: January 2018, travelled as a couple
Thank Afzal K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 323 reviews

Reviewed 31 December 2017

Booked online through Booking.com (property shown as Pagoda Heritage Inn but it's both the same). On check-in we were given rooms in a dilapidated section of the hotel - they claimed everything else was sold out. Only one category of rooms are available for booking online and they are the worst,
The furniture is old and literally falling part, linens have outlived their normal life, bathrooms doors are disintegrating, utterly shabby maintenance, Hot water availability is restricted, restaurant is chaotic.

Room Tip: Do NOT book online
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  • Stayed: December 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Vijay Kumar B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2017 via mobile

When i checked in... No one had welcomed... Lack of hospitality towards guests.. When person started findout my name in d booking list was not able to found due to entry by wrong name. No intercom & settop box fitted in room when informed later for our shocked in our absence they opened the room and fixed the same. The room no.808 is conjusted...bathroom is 3x3 n one can have shower bath while sitting on commode..half hour tried for recption but their phone was busy...finally came down with luggage for checkout...only good thing i had little bit good food at least..worse service..waste of money

Stayed: December 2017, travelled with family
Thank Ravindra I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2017

Located down town. We tooK 2 semi deluxe rooms. T.V had to be replaced in both rooms. The intercom was also not working. I had to call on external line to get the reception and the manager.Food is too expensive so we took food out side. Toilet fitting also was leaking. Bath room door in room 612 once locked from out side cannot be oped with the Knob.
This is the second time condition deteriorated much now.

Room Tip: Never take semi deluxe Cottages are good
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  • Stayed: December 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank indiatours2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2017

We needed a place to stay for one night before we did an overnight houseboat tour. Overall, no major complaints, but I wouldn't recommend it for a long stay. We were a group of six and stayed in three cottages, which were cute, but could definitely use some updating. They felt a little dingy and run down. But we slept well. We didn't use the pool, but it looked a little dirty. Breakfast was included and it was alright--your standard Indian buffet. The egg station was the best part. The service was good. Everyone was very attentive and helpful. There's a beer parlour on site if you're looking for a drink.

Room Tip: Cottages were nice.
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  • Stayed: October 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank Shea V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pagoda Resorts Alleppey

Address: CCNB Road | Chungam, Alappuzha 688011, India
Region: India > Kerala > Alappuzha District > Alappuzha
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #57 of 70 Hotels in Alappuzha
Price Range: RM 82 - RM 235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pagoda Resorts Alleppey 3*
Number of rooms: 53
Official Description (provided by the hotel):
Pagoda Resorts is the all new addition to the fascinating silhouette of Alleppey. A perfect blend of ethnic oriental charm accentuated with rooftops similar to Japanese Pagodas and stunning opulence that is laid back yet refreshingly elegant Pagoda was designed around the lay of the land yet tastefully incorporating traditional elements of Kerala. ... more   less 
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Also Known As:
Pagoda Resorts Alleppey Hotel Alappuzha
Pagoda Hotel Alappuzha
Pagoda Resorts Alleppey Kerala/Alappuzha, India

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