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Lake Palace Resort
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Reviews (449)
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All reviewswater villakerala cottageswimming poolpottery makingsunset cruisespeed boatpedal boatingback watersmaintained propertyexcellent propertywelcome drinkgames roombeautiful locationevery eveningrestaurant managergod's own countrykerala style
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39 - 44 of 449 reviews
Reviewed 13 January 2018

very good experience FAMILY RESTAURANT & RESORT Alappuzha
Food was delicious and served with a smile.dishes prepared here are having one of its kind taste you will never find in any part of India. this one is great resort lovers. Will enjoy their meals. Good taste and lot of good combinations available.The restaurant is very neat and clean. kuttanadu - Alappuzha

  • Stayed: September 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank SAJID M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
subramanyan_lpr, Front Office Manager at Lake Palace Resort, responded to this reviewResponded 14 January 2018

Dear Sajid,

Thank you for staying with us and sparing your valuable time for sharing your feedback we are delighted to note that you had an enjoyable stay with us.Keeping the true tradition of the Lake Palace Resort,we continue to strive towards the highest levels of services'.

It is feedback from esteemed guests like you that keep our team motivated and assist in achieving highest level of guest satisfaction & services.

The Lake Palace Resort team looks forward to welcome you back on your next visit to Alleppey.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2018

My stay was awesome here at the resort. From the pick-up till check out, i had smooth transition through out the process. The ambience is excellent and is truly the best backwater resort in Kerala without any second thought. The panoramic backwater view was awesome. To further the experience the speed boat, jetski and motorboat gave me opportunity to really explore the backwaters. The rooms were neat and clean, with all comforts one would seek in a 5 star. I would definitely come back here again and would recommend this hotel resort to all.

Room Tip: Best Views, Clean and Well Appointed Rooms
  • Stayed: January 2018, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank Alex199028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
subramanyan_lpr, Front Office Manager at Lake Palace Resort, responded to this reviewResponded 9 January 2018

Dear Alex,

Thank you for staying with us and sparing your valuable time for sharing your feedback we are delighted to note that you had an enjoyable stay with us.Keeping the true tradition of the Lake Palace Resort,we continue to strive towards the highest levels of services'.

It is feedback from esteemed guests like you that keep our team motivated and assist in achieving highest level of guest satisfaction & services.

The Lake Palace Resort team looks forward to welcome you back on your next visit to Alleppey.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2018

Although the location of this resort is nice, but it is not managed well. Boat that takes you to resort is so dirty and small, that you feel like strangulated in it.....first impression was bad.

Rooms were below standard, mattress was in bad shape, bed was too low, and bathroom was not maintained. Wash basin was choked, water was coming out of shower.

Speciality seafood restaurant was unattended in evening....we looked for staff and there was none. So we ended up eating an their main lobby restaurant....and food was below average there.

There are many better options in Allepey,.....i will stay away from this one.

  • Stayed: December 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Vipul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
subramanyan_lpr, Front Office Manager at Lake Palace Resort, responded to this reviewResponded 9 January 2018

Dear Mr.Vipul,

Thank you for staying with us and sharing your valuable time for sharing your feedback please accept my sincere apologies,for the inconvenience caused to you during your recent stay .It is our constant endeavor to provide our guests with exceptional services,in this particular instance,we have falterd.I hasten to add that your experience is not reflective of our usual service standard.

I have a note about your concern on 04th January 2018.

The challenge faced by you is being looked into very seriously and immediate corrective action is being taken. I do look forward to your continued patronage of our resort and assuring you of our commitment towards providing highest level of services' at all time.

Hope that you will give us another opportunity to serve you again.

The Lake Palace Resort team looks forward to welcome you back on your next visit to Alleppey.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2017

Pros :-
1. The property is good with each of the rooms/cottages either overlooking a small lake/pool artificially created or the larger natural lake.
2. Lovely decor ( we went on Xmas ) and rooms are also spacious , the balcony definitely helps.
3. Staff is excellent and go out of the way to help you out . I would like a special mention for Manoj who is extremely level headed and goes out of the way to help out customers with their issues. I was involved in a baggae mix up and he took charge of the situation and got it sorted out. Cant praise enough for saving the vacation for me. Thanks a ton :)

They had a complimentary boat ride in the evening (5-6) which is also great. Apart from that they had other activities.

Cons:-
1. Breakfast Menu left a lot to be desired.
2. Issues with mosquitoes needs to be addressed :)

Stayed: December 2017, travelled with family
Thank Akshay T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
subramanyan_lpr, Front Office Manager at Lake Palace Resort, responded to this reviewResponded 28 December 2017

Dear Akshay,

Thank you for staying with us and sparing your valuable time for sharing your feedback we are delighted to note that you had an enjoyable stay with us.Keeping the true tradition of the Lake Palace Resort,we continue to strive towards the highest levels of services'.

It is feedback from esteemed guests like you that keep our team motivated and assist in achieving highest level of guest satisfaction & services.

The Lake Palace Resort team looks forward to welcome you back on your next visit to Alleppey.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2017

I stayed here for a day but as i had a early morning next day flight hence missed lot of activities. I wanted to go back to alleapy just to stay in this resort.

The 14-15 hours i spent here was almost like "WOW", the class is maintained in this resort and the view/food/hospitality/cleaningness all are awesome.

Go for any cottage/room/villa in this property and you gonna love the stay.

Spa is bit overpriced but once you will have a feel you will found it is worth spening money here.

I loved it, rest you can explore in my pics Thanks

  • Stayed: October 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Sandeep A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
subramanyan_lpr, Front Office Manager at Lake Palace Resort, responded to this reviewResponded 3 December 2017

Dear Sandeep,

Thank you for staying with us and sparing your valuable time for sharing your feedback we are delighted to note that you had an enjoyable stay with us.Keeping the true tradition of the Lake Palace Resort,we continue to strive towards the highest levels of services'.

It is feedback from esteemed guests like you that keep our team motivated and assist in achieving highest level of guest satisfaction & services.

The Lake Palace Resort team looks forward to welcome you back on your next visit to Alleppey.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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