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Stephen F
Iligan, Philippines

Service consistency and even better.

Review of bai Hotel Cebu
5.0 of 5 bubblesReviewed 3 weeks agovia mobile
Simply a must visit hotel in cebu! ☺️ cebu visit wil be different without Bai. Hotel experience was simply too notch!

1. Check in was seamless
2. We were lucky to get an upgrade upon check-in
3. Little surprises that goes a long way. ( we love the chocolate and the personalized greeting on the TV)
4. Late check out was easily approved.

Would have wanted to add the food in the buffet was beyond compare! 😅 but i guess this is expected with BAI. I could list more but experience would make you qualify it.

Also worth noting is the efforts of Ms Ezel, who went out of the way to make BAI not a option but a constant stay hotel in cebu.
Date of stay: July 2024
Room Tip: Book online for easier check in
Trip type: Travelled with family
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52 - 57 of 2,481 reviews
Reviewed 3 weeks ago

The ambiance, food and service were all topnotch. Kudos to the team of servers Rosette, Jay-ann, Irish, Jesserey, Regine, Aiken, Lolly and the amazing solo performance of Glenn which is very cutesy, very mindful and very demure 😉. To more family experiences with Bai! 🩵🩵🩵

Date of stay: September 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Meander46257694892
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago

Celebrated my brother’s birthday and had such a great time! The place had variety of food selection (around the world na literal) and the staff were genuinely so welcoming and kind, especially Aiken, Regine, Irish, Jay-ann, Lolly, April, Mae, Jessery, Glenn and Archie!

Date of stay: September 2024
Trip type: Travelled with family
Thank Jielly D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago

The food and the service are excellent. Staff are very accommodating with pleasant smiles. The stay was so wonderful, relaxing and felt like home. I would recommend to my friends and relatives to experience the BAI vibe.

Cherry Pie
Rieza
Vann
Edmar
Fe
Jermaine

Date of stay: September 2024
Trip type: Travelled on business
Thank Gregorio A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago via mobile

We had a lovely stay at Bai hotel and have stayed there a few times before. Always friendly helpful stay we would like to mention Grafe who was very helpful with our luggage and getting transport. The food is great with lots of choices on the Buffet. The room was very clean and comfortable.

Date of stay: September 2024
Trip type: Travelled as a couple
Thank GrantKennewell
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago

Grafe at the concierge was very helpful with my baggage and belongings. His attention to detail and friendly demeanor made my check-in experience smooth and stress-free. I truly appreciate his assistance and hope the hotel recognizes his exceptional service! He went above and beyond, setting a great tone for my entire stay!

Date of stay: September 2024
  • Trip type: Travelled on business
    • Value
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    • Sleep Quality
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    • Service
Thank Mackey M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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