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Reviews (213)
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21 - 26 of 213 reviews
Reviewed 17 July 2017

The hotel wasn't bad. Considering that all we did was drop off out stuff leave, and come back to sleep. The staff were pleasant, The rooms and pool were clean. The Wi Fi was free and Fast. The do not have on site Laundry which would have been a plus after 5 days of traveling.

  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Lets_go_family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, Guest Relations Manager at Red Roof Inn Hot Springs, responded to this reviewResponded 19 July 2017

Thank you for being our guest and for sharing your comments, Lets_go_family. We are happy you had an okay stay with us, but our goal is to give each guest an awesome experience. We always like to hear what our guests appreciate most about our hotel and the services and/or amenities we provide, so we regret not having laundry facilities which would have been convenient during your travels. We appreciate your feedback and hope that you will visit us again soon.

Sincerely,
Guest Relations

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Reviewed 15 July 2017

Staff was nice but room was very old; no "renovation" as mentioned with chipped paint and holes in the wall, bugs on the floor, minimal breakfast, and towels resembling sandpaper. Definitely will go to the Rodeway Inn again next time if ever in this area.

  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Service
Thank ballardkathy56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, Guest Relations Manager at Red Roof Inn Hot Springs, responded to this reviewResponded 17 July 2017

ballardkathy56,

Thank you for staying with us and taking time to write a review. We appreciate your comments regarding the need to update. We realize this and are taking measures to refresh and rejuvenate our property in the near future. Our goal is to provide every guest with a quality experience, comfortable accommodations, and great service, and we hope we have the opportunity of welcoming you back soon!

Guest Relations

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Reviewed 13 July 2017

Been in rooms all over the motel, all rooms clean with no problems. Friendly staff, free breakfast, clean pool. Will stay again the next time work brings me to the area. Free wifi and premium channels are also nice

  • Stayed: June 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Brandon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, Manager at Red Roof Inn Hot Springs, responded to this reviewResponded 14 July 2017

Wow - Brandon, thanks for making Red Roof Inn Hot Springs a part of your travel plans. We are thrilled to know all went great during your stay and that our service and facilities were to your satisfaction. It was a pleasure hosting you, and we look forward to serving you again soon.

Guest Relations

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Reviewed 4 July 2017 via mobile

We recently stayed at the Red Roof Inn for a family weekend. Needless to say, we will never stay there again. Everything else was booked so this was our last option. Our room had a bad smell to it. We could hear our neighbor's conversation through our bathroom wall. The cleaning ladies did their job, but the room still felt/smelled filthy. Not their fault, they work with what they can. The worst part was when we left out towels and clothes on the table. Once we went to pick them up cockroaches fell off of them! Yuck!! This stay was very unpleasant for us. Just the thought of sleeping in a room with roaches.

Stayed: July 2017, travelled with family
Thank kathy7104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, Guest Relations Manager at Red Roof Inn Hot Springs, responded to this reviewResponded 5 July 2017

As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of expectations. We apologize for any odor and for the "uninvited visitors" you found. We assure you we do everything possible to discourage their existence in our hotel. Please know, there are processes in place to make sure every room is cleaned to the highest standard, and we will work harder to ensure a better outcome going forward. We hope you will stay with us again the next time you are in the area.

Guest Relations

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Reviewed 2 July 2017

Very nice, clean, comfortable rooms at a reasonable rate and the staff is great. All rooms have free wifi, flat screen TV, microwave and refrigerator. Chandra and Hiten are so pleasant and helpful at the front desk and try their best to please everyone. The pool is very nice and big. They offer a breakfast from 6:30am to 9:30am which has juice, cereal, fruit, waffles, boiled eggs, yogurt, bagels and much more. This hotel is very close to Magic Springs where we love to go and can get there in 5 minutes. The redicard program allows a free night after so many stays and we love that! We have stayed here many times and will continue to stay here in the future.

  • Stayed: June 2017, travelled with family
    • Value
    • Rooms
    • Service
1  Thank sawright1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, Guest Relations Manager at Red Roof Inn Hot Springs, responded to this reviewResponded 3 July 2017

sawright1, we love our Redicard program members. We consider them to be part of our family and strive to provide all guests with the best service and facilities along with the most comfortable accommodations; but there is no better compliment than a guest who keeps coming back time after time! We're so glad you continue to enjoy our hospitality, comfortable accommodations, and the complimentary breakfast. It is always our pleasure to have you as our guest, and nothing pleases us more than to know we have provided everything necessary for you to have a wonderful stay.

Guest Relations

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