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Extended Stay America - Madison - Junction Court
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Reviews (149)
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81
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9
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All reviewssmall kitchenhome away from homeroom makestoaster ovengreat kitchenettegas station next doorgrab and gokitchen itemsfull size refrigeratorlong stayroom was cleanfree wifisafe areaplace to sleepevery morningshort drivenice stay
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23 - 28 of 149 reviews
Reviewed 13 January 2017 via mobile

I have been staying at this property for over a month. The facility is clean, attractive and modern. Customer service is second to none, and Vickie (Night Manager) is excellent. She is friendly, courteous, funny as can be, and treats the guests like they're family. Thank you for making this my home away from home!

Stayed: December 2016, travelled on business
Thank JoeN123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, Manager at Extended Stay America - Madison - Junction Court, responded to this reviewResponded 16 January 2017

We appreciate you taking the time to share your experience and for choosing to stay with us. Your comments regarding the cleanliness of our facilities, excellent customer service you received, and your overall satisfaction with our hotel is satisfying. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2016

Well-kept building with secure entry and friendly staff behind the front desk. Housekeeping does a thorough job without disturbing your stuff. Free coffee and grab-and-go breakfast were nice perks. Having a kitchenette with a full size refrigerator was enormously helpful. Laundry machines were a little old but clean and well-functioning, so worth the $2.00/load. Only complaints are the lack of a fitness facility and less-than-optimal insulation from neighboring rooms' noise.

  • Stayed: December 2016, travelled solo
    • Location
    • Sleep Quality
    • Service
1  Thank Amanda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, Manager at Extended Stay America - Madison - Junction Court, responded to this reviewResponded 9 January 2017

Thank you for taking the time to share your experience. It is great to see you were well accommodated by our staff and that the fully equipped kitchen in your room was beneficial during your stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

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Reviewed 11 December 2016

I normally don't stay near airports when traveling for business, but this one had very easy access to highways. Great selection of restaurants close by, and they serve a very nice breakfast buffet in the morning. It was very modern and clean.

  • Stayed: December 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Bev9979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, Manager at Extended Stay America - Madison - Junction Court, responded to this reviewResponded 22 December 2016

Your feedback is important. Thank you for sharing. Your comments regarding our convenient location with easy access and modern, clean rooms are much appreciated. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2016

Best Hotel in Madison! Tyler, Laura and their staff are excellent. The rooms have been massively upgraded over the past few years. Excellent location. I recommend this hotel to anyone asking where to stay in Madison.
Want to know how great they are? I got in late. The tv did not work. Called the front desk and the receptionist said check the cable in the back, sometimes housekeeping knocks it out...BAM! Honestly, who knows that kind of stuff unless you truly care about your guests. Do not be fooled by the name. I rate this hotel better than the Concourse or Sheraton. Never disappoints!

Room Tip: any room you get is good.
  • Stayed: October 2016, travelled on business
    • Location
    • Rooms
    • Service
Thank James R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, Manager at Extended Stay America - Madison - Junction Court, responded to this reviewResponded 22 December 2016

It is so rewarding to read you you had a pleasant stay with us. Thank you for your comments. I'm glad that you favored the excellent customer service provided by our staff and that you would recommend our hotel to others. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

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Reviewed 6 December 2016

I have stayed at many hotels in my travels over the past 16 years. I usually stay at hotels for 10 to 11 months out of the year. I have never had anyone take so much pride in how he cleans a room as Miguel did during my stay. When he cleans a room everything sparkles and the bed is made military stile!! Everything was always in place and clean. The best part was it didn't take him very long to complete the job! He was well very nice and keep your customers first! GREAT JOB MIGUEL!!!!!!!!!!!

  • Stayed: September 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank cands255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, Manager at Extended Stay America - Madison - Junction Court, responded to this reviewResponded 9 December 2016

Your feedback is important. Thank you for sharing. It is great to see you were well accommodated and valued the cleanliness of the rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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