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SpringHill Suites New Orleans Downtown/Convention Center
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Reviews (22)
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All reviewsthe river walkwwii museumthe hotel staffminute walkwould stay here againwithin walking distancestayed heregreat locationfrench quartermicrowavesinkgymhallwaytrolleyvaletelevatorproperty
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10 - 15 of 22 reviews
Reviewed 3 weeks ago via mobile

We stayed one night at this hotel simply because it was a better rate for that evening. However we handed to be wonderful the breakfast was incredible with so many choices, and the staff at breakfast were so helpful I noticed especially with the children. Although the hotel that we stayed at for most of our trip we also liked . I kind of wish we stayed at this one for the duration. Looking at some of the pictures before the remodel they did a great job everything was tasteful fresh and modernized. We had several USB ports in our room for charging of all our devices

Stayed: March 2018, travelled on business
1  Thank john c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Hotel did the job for our weekend in NOLA. Location was a 15 minute walk to the French Quarters. Breakfast on the weekends was really crazy but the staff did a good job replenishing the food. Rooms spacious with comfortable beds. Stayed with points.

Stayed: March 2018, travelled as a couple
Thank Sean D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hugh b, Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this reviewResponded today

Thank you for choosing the SpringHill Suites New Orleans Downtown/Convention Center for your recent travels to New Orleans.

Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.”

Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!

Sincerely,
HUGH BRECKENRIDGE
hugh.breckenridge@marriott.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

An excellent choice for those wanting to be near the Convention Center, Riverwalk or even the French Quarter. We had a lovely two-queen size bed room with a space for office work and a sink and refrigerator. The room was very clean and the staff most accommodating and friendly. The free breakfast was terrific.

  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank rudallrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2018

The location is great. It is an easy walk to the Convention Center. There are many restaurants in the vicinity within walking distance. It is also easy to walk to the Outlet and either take the trolley or walk to the French Quarter. The rooms are very spacious! There are two TV's, a large pull-out sofa, and a nice fridge and microwave. My only complaint is that the floors are huge, with many hallways, and only one location for the three elevators. The gym is split into two different rooms, and was very clean.

Room Tip: Close to elevator
  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Service
Thank LizzieLLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2018

This hotel was fantastic. The price was good and the rooms were spacious, clean and comfortable. The breakfast was outstanding and the staff was friendly and helpful. The price was very fair. The hotel was also within walking distance of virtually everything... the WWII museum, the River Walk, the French Quarter, etc.

The only downside was the valet. I realize he's not actually a hotel employee but he does represent them as he's the first person most people have contact with. The valet was incredibly rude to the point that he was screaming at other hotel customers. First time in my life that I stiffed a valet on a tip. Still, the hotel was fantastic!

  • Stayed: March 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Anthony R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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