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“Great place for families” 4 of 5 bubbles
Review of Kona Seaside Hotel

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Kona Seaside Hotel
Ranked #5 of 14 Hotels in Kailua-Kona
Honolulu
2 reviews
“Great place for families”
4 of 5 bubbles Reviewed 20 March 2012

My husband and I and three children stayed at the seaside. We enjoyed a kitchen with a large refrigerator a full sink and stove. This service in the hotel was terriffic. We asked for rollaways and received them immediately. The room was clean and we had ample towels. There was also Internet access available. The Kona Seaside is close to shopping centers and the airport. We enjoyed our stay

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank melsamom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,127 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (212)
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English first
St. Louis, MO
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 19 March 2012

My husband and I stayed at the Kona Seaside Hotel for 3 nights while vacationing on the Big Island. It is close to the main airport and within walking distance of the beach, shopping, restaurants and Kona Brewing Company. We were in the main hotel building on the 4th floor. Our room was large with 2 double beds, a dresser, a desk and chair, a small balcony with 2 chairs, and a bathroom.

Let's begin by saying that these accommodations are older than what you will get with a Hilton or Marriott property. Our carpeting was a nice 1970's ocean blue shag; the beds were not meant to imitate boutique hotel comfort and the bathroom needed updating. But, this does NOT mean that the hotel isn't clean or well-kept. Quite the opposite. Our room was very clean, no signs of mildew in the bathroom despite the age, the entire property was well-maintained and our entire stay was very quiet, making for a good night's sleep. I have three complaints with the room: 1) The beds are uncomfortable. If you like a hard bed, then this is your place. I think Kona could do well to spend some money to update their beds and linens. 2) The towels are thin. Again, spend a little more to add a touch luxury. It's things like this that can make a spartan stay more special. 3) An iron was not provided in the room. To obtain one, you had to borrow it from the front desk during normal business hours. The front desk staff told us they had to start doing this because they had so many irons being stolen. I can't imagine anyone wanting to steal an iron and lug it around in their luggage, but I'm sure it happens.

I should mention that the hotel provides a shampoo/conditioner combo, lotion and soap. A hairdryer can be found in the dresser drawer of your room. Our room had a ceiling fan and a window a/c unit. The window unit paired with the fan provided adequate temperature control and the room cooled down quickly, even when we turned the a/c off because we would be gone all day. The a/c unit was a bit noisy, but both of us do OK with white noise.

We found the front desk staff to be very helpful and accommodating. No issues with rudeness or impoliteness as others have stated. Our modus operandi is to treat others with respect and be pleasant, even if you're not happy with something. You will typically receive respect and a pleasant attitude in return. The front desk staff always greeted us when we returned to the property and in the morning.

We purchased a breakfast plan which included free breakfast at Tante's every morning. This free breakfast is limited to coffee, tea or juice and your choice of 3 breakfast entrees, one continental and 2 that were heartier. I would have preferred more variety to choose from but, given the price we got for the room and the free breakfast, I wasn't going to complain because Kona Seaside was a bargain in Hawaii!

I did not know about the $5.00/night parking fee. I either missed that while perusing reviews and information or it is not clearly advertised. Again, you cannot beat $5.00/night but no one likes a surprise when it hits the pocketbook.

If you are planning to head to Volcanoes National Park and you do not want to do a lot of driving, you may want to stay in Hilo instead. Roundtrip was in the 4-5 hour range from Kona Seaside. When you've spent all day at the park, it can make for a very long and tiring drive home, probably in the rain and in the dark.

My husband and I agreed that we liked Kona Seaside and would certainly consider staying there again. You cannot beat the price and who cares if the room is decoratively challenged? As long as it's clean, comfortable (see my suggested improvements above) and quiet, who cares? You're on vacation not to spend time in the room but to get out and see the world!

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Chompypf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minnesota
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 17 March 2012

We flew into Kona on Delta Airlines a couple of weeks ago. There was a 6 hour delay due to a battery problem. We arrived late, I wasn't feeling very well and I didn't want to drive a few hours to our hotel. The car rental guy (Alamo) recommended Kona Seaside Hotel. He said it is where his family stays when they visit. We called and they had a room available. My first impression was that it was older and I worried a little about noise or bugs or..... you know. However, I was feeling terrible and just needed to shower and sleep. We arrived to the room, very neat, clean and quiet. Older hotel and very well managed. I slept great and woke up to a very nice view of a garden. We had breakfast at Tante's restuarant, and it was very good.

Kona Seaside was cheaper and nicer than the next place we went to and I wish I had booked it longer. My next vacation to the Big Island will include at least 2 nights here.

Room Tip: Very close to the beach. Great location.
See more room tips
  • Stayed March 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JoanGabriel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dartmoor National Park, United Kingdom
Level Contributor
75 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 12 March 2012

Five nights booked here in March 2012, by internet.
Our stay was in the main hotel, on the fifth and top floor. We had a southerly facing room. The hotel shows that it has over 200 rooms, of which, I would guess, around 100 are in the main five storey hotel, with the remainder in two and three storey buildings located on the same site. The hotel is located close to the ocean front and within easy reach of shops, restaurants etc. There were two swimming pools and gardens. The entire site was well maintained.
Comments obviously only cover our stay in the main hotel. It was a most relaxing stay and the reception staff were friendly and helpful.
Our room was quiet (except for one night when the occupants of an adjoining room decided to hold a debate, at high volume, on world affairs on their balcony at 2am. Fortunately it only lasted for 40 minutes and the air conditioning unit noise cut out a fair bit (it seems better to a constant level of noise, rather than that the highs and lows of noisy conversation!). The bed was spacious and comfortable. The tv was modern with, I believe, a range of channels (didn't use it much). The decor was tasteful and well maintained. There was ample space, the furniture was in good condition and there was a small fridge. A ceiling fan and air conditioning (which had the habit of getting a bit noisy, perhaps because it was a little old, and which is the sole reason why the stay didn't get a full five starts) kept the room at a good temperature (the adjacent room had a newer air conditioning unit, so perhaps they are progressively being replaced).
The bathroom was fine with a good quality shower, good towels and shampoos etc. The room was well cleaned each day. The balcony looked south and came with a table and two chairs.
Wifi was available: with an excellent signal and adequate download speeds: but came at a price of around $9 per 24 hrs (which could be timed to cover 2 nights with a bit of thought). Free wifi was available in the lobby, for two hours (and there were apple two computers that could also be used freely - getting the wireless keyboard from reception).
Parking on site was achieved by purchasing a permit from reception at $5 per night: it was suggested that vehicles would be towed away if the permit was not displayed. On our five nights we had no problem finding a space and experienced no problems in finding one with sufficient width for parking (ie avoiding one of the larger vehicles that seem to occupy 120% of the space available per vehicle.
Our room came with vouchers for breakfast at Tantes (an adjacent restaurant within easy walking distance through the hotel grounds) to be taken between 7am and 12 am ( from memory). There was a choice of three breakfasts: one was a basic breakfast (that I have forgotten), one was pancakes with a small cheese omelette (very good); and the third was a superb cooked option of eggs plus bacon (or other choices), plus potato (or other choices) - all with coffee or orange juice. And served in a room overlooking the pacific (with cooling breezes through the open aired aspects of the room. Quite superb and a good start to the day. It was obvious that the breakfast option was not available to all guests (as some were paying).
Plenty of evening eating options at Kona. The roads running south towards Volcano appeared to get a bit congested, making progress slow: whilst the roads running north were fine with only light congestion close to Kona itself.Plenty of historical sites to view in both directions: and beaches with green Hawaiian turtles reasonably close by.
The Kona airport is only 15 minutes away from the hotel by road and returning the hired car was relatively smooth (picked up from Hilo).

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DavidofDevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 4 March 2012

We were at the airport without a place to stay late Feb 14th, we called a couple of the bigger resort hotels and some were closed at 7:00 pm and others were not friendly. We called Kona Seaside and we didn't even have to give our information over the phone we were told to just come on over we will have a room for you. The room was clean and comfortable, the staff was friendly and we found a restaurant right next door. Another plus is it was directly across the street from Big Island Harley and we were to pick up our bike the next morning. Would stay here again if we get back to Kona.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dekalbharleyrider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kona Seaside Hotel

Property: Kona Seaside Hotel
Address: 75-5646 Palani Rd, Kailua-Kona, Island of Hawaii, HI 96740-1699
Phone Number:
Region: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Kailua-Kona
Price range (per night): RM642 - RM819
Hotel Class:2 star — Kona Seaside Hotel 2*
Number of rooms: 225
Reservation Options:
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Also Known As:
Kona Seaside Kailua
Hotel Kona Seaside
Kona Seaside Hotel Hawaii/Kailua-Kona

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