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8 - 13 of 558 reviews
Reviewed 14 August 2018

we were unable to get an additional day at resort and had a red-eye to the mainland. booked a day at Kona Bay. YES it is an older hotel, but you can't find kinder, friendly staff anywhere on the island! The room is comfortable, not lavish. Besides, you are gonna be sight seeing, shopping, snorkeling, or lounging by the pool. It's extremely convenient to shopping and a couple of good restaurants. (across st)
Uncle Billy's Kona bay is a good place to stay if you want to be downtown.

  • Stayed: August 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Keith K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2018

Very rundown, crazy happenings in the parking lot. Weird room in bad state of repair, one inconvenient lift and many stairs, scarey walkway that is unsafe, breakfast below average. Would recommend you pay a little more and go upmarket from this.

Stayed: April 2018
1  Thank NMMC13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2018 via mobile

My husband and I booked a weeks stay at Uncle Billy’s when we got a cheap last minute flight to the Big Island and our usual condo rental was already booked. Yes, the hotel is old and dated but our room was clean. The breakfast buffet was very limited....no protein and same fruit every day. We had maid service every day. The pool was not heated and very dirty the one time we tried to swim. The hotel is located directly across from the Kona Inn. There is a $2 shuttle that picks up right out front that travels all along Alili Dr. and all the way to the Sheraton south and Kona Brewing north with several stops along the way. The hotel was VERY noisy when we stayed. We found out there is a mission headquarters up the street from the hotel and when the college age missionaries get back, and there isn’t enough room at the headquarters, they put them up at Uncle Billy’s...it was like being on a college campus, especially starting at 7am in the morning when they all line up to get on the vans to take them to the hq. and in the evening when they get back around 5. They congregate all around the circle driveway at the hotel until late in the night..like 11-12 midnight!!!! All the lanais overlook the circle drive. We thought it was going to be quiet later in the week when we saw them all get on a bus to the airport but no, another bunch came that same night. I’m talking hundreds of young adults!!!! I would recommend, if you choose to stay here, ask the hotel if there are any large groups of mission students staying there. I hear there’s also a wing of Uncle Billy’s across the street that might be quieter. We will never stay here again!!

Stayed: February 2018, travelled as a couple
Thank k0nalady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2018

This was our first trip to Hawaii and we stayed here. They where super nice and the hotel was cleaned we had a great time! We where right across from the beach and shops while we where done there they had this festival going on and they said they do it once a month it was a very very great location and it was close to everything

  • Stayed: September 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Hannah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessie M, Guest Relations Manager at Uncle Billy's Kona Bay Hotel, responded to this reviewResponded 21 July 2018

Aloha Hannah,

Thank you for taking the time to review your lovely stay with us. We are very blessed to be in such a wonderful location in the heart of Kailua Kona, Guests are able to walk or take the trolley to all their desired destinations. We are in the process of a remodel, and do hope to see you again soon!

Thank you for supporting our Hawaiian family owned and operated establishment.

Mahalo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2018 via mobile

This Hotel is Owned & Run by Native Hawaiians; That I Like. The problem is it is Really Old, Not Updated, not Clean enough...and Needs to be Sprayed more Frequently for B-52 Bomber-Sized Cockroaches. These are all correctable Problems.

The Location is Awesome; close to the Bay and Right Next Door to Hilo Farmers Market and Historic Churches, Shops and Restaurants.

I appreciate the Breakfast is Included, But Please Add Eggs or a protein Source (and REAL FRESH PINEAPPLE : NOT CANNED (my Mom Couldn’t Believe that she was in Hawaii and they served pineapple from a can...)

For the money, they-and you (at the moment) can do better.

I do not miss the 5 cockroaches that ran into my room...so long, little buddies...

I stayed at other Hotels that were older on this Island and had no problems

Please work on these issues and you will receive better reviews

Stayed: April 2018, travelled with family
1  Thank Lisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessie M, Guest Relations Manager at Uncle Billy's Kona Bay Hotel, responded to this reviewResponded 21 July 2018

Aloha Lisa,

We appreciate you taking the time to review your stay with us here at Kona Bay Hotel. Management has been made aware of the issues you brought up, and they will be handled promptly. We are very pleased to note that we are currently in the process of renovating our lovely family owned hotel, and do hope to see you again very soon!

Thank you for supporting our local business.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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