Our experience at the Holua Resort at Mauna Loa Village was perfect. Our communications with our host, Laurel, were cordial, informative and Laurel responded quickly to contacts. Our experience surpassed expectations that we had. We had NO problems with our late check-in and called as suggested ahead of time to let staff know we would be late and about what time we would arrive. We also had no problem with our last day check-out and being able to store items during the day and freshen up prior to our late flight out.
The village unit was well designed, well-kept, well furnished and very comfortable. The location was perfect to spend time with our Hawaiian family whom we flew to visit. Although we did not have an ocean view, the location worked so well to access beautiful beaches near for swimming, snorkeling and kayaking. Our view gave us a peaceful, tropical retreat in which to enjoy the beauty of the island flowers and enjoy the comfort of the amenities offered. We were near the exercise room, had access to a choice of many outdoor pools, and access to outdoor grills...some light for late dark time grilling and others virtually right outside of our place. Staff was very friendly. Our family guests were welcome, the office had games and books to check out, etc.
Fabulous stay in every way!More