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Reviews (281)
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Reviewed 17 June 2017 via mobile

So first off, we arrive just after a major storm came through and there is zero power at the hotel. Which of course is out of their control, but they have no generators whatsoever unlike the hotels to the north and south. Again, not their fault, but they refused to refund even a percentage of the coat, and we had four rooms booked...so we we're stuck in a 200 dollar room that got to around 80 degrees and humid before the power came back around 2 am. So there's that part of it. Next thing, we go to eat breakfast in the morning and another disaster. Milk is empty, o.j. is empty, and food was terrible. At this point we are just miserable and can't wait to leave but we figure hell we might as well make the best of it and go swim. So we go get ready and head to the pool and what do you know! Big sign on the door saying pool is closed for maintenance....will never stay at another comfort inn again. Oh and also this place is extremely noisy, and with no power the room next door decided to party it up in the courtyard most of the night since it was cooler than in the room. Just a total disaster of a hotel. Stay far far away

Stayed: June 2017, travelled with family
1  Thank Jordan I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2017 via mobile

We were happy with our stay. Our room was spacious and loved the patio access. My parents also stayed and had a HUGE 2Q suite! Pool area is small and we were a little disappointed there was no hot tub but not a huge deal. Breakfast was extremely busy in the morning but they handled well, had large selection. Very convenient if you're going to the zoo- its less than a mile away. Also liked that it's right off the interstate and a gas station very close by.

Stayed: June 2017, travelled with family
Thank HaleyPmn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2017

Have stayed here 10 times in 10 years. Yes, aspects of site are dated, and both the pool and breakfast area seating are small for the crowd drawn...nothing else is this close to the zoo! When choosing this property, you may want to keep this in mind, it is likely to be busy....it would be a bad sign if they were not!
Beds were fine, our room was clean, staff friendly, pool crowded but operational, and the breakfast was busy but had several different hot and cold options. New ownership took over before our stay ended this time, so if you are awaiting updates to the property stay tuned!

Room Tip: Heads up, no elevator. Go early for breakfast.
  • Stayed: May 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank BrandyInSD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2017 via mobile

The reason we came to Nebraska is to visit the zoo. But the rooms where nice but the hotel was horrible, there was alot of pool issues, the pool pipe broke,The pool is very tiny and there is no hottub. I would never come back unless they fixed their act.

Stayed: June 2017, travelled with family
1  Thank Ava W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2017

Across the street from the Zoo so you are talking maybe a 5 minute drive to parking lot and ticket booth. Also Jimmy Johns across the parking lot and McDonalds block away. Hotel was busy but staff did a good job of taking care of breakfast. Breakfast 6-9 weekdays 7-10 weekends. Suggestion if you can try to get breakfast early. We got ours first thing and no problem. The later you wait tables could be hard to find plus food goes quick with the number of guests. Staff kept filling everything up.

Small pool that we didn't use. We will stay here again on our next visit to Omaha.
Also small fitness room on 2nd floor.

  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank ronsus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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