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Reviews (111)
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Reviewed 2 October 2017

I can't recommend this hotel enough. Its fantastic for families or as adults. The service is amazing and since the renovation all the rooms are modern and beautifully done.
My children are young and they love this hotel. we have been 5 times now and they have catered for my young baby up to my 10 year old. The service is the best and they make time to get to know you.

Best holiday ever

  • Stayed: July 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Charmaine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerFVR, Manager at Forte Village Resort - Il Borgo, responded to this reviewResponded 3 October 2017

Dear Charmaine P,
Greetings from the Team of the Forte Village!
We would like to thank you for choosing Forte Village once again for your holiday.
We are glad that you had a pleasant stay at the Forte Village and that you continue, year after year, to enjoy its charm and exclusivity.
We are also delighted that you appreciated the fully refurbishment of the Hotel Borgo.
We would like to thank you for sharing your opinion on Trip Advisor and we really hope that we will have the pleasure to welcoming you back for the sixth time to Forte Village.
Best regards,
Raimondo Cabua, Hotel Borgo & Business Development Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2017

Overall a good family friendly and very safe resort. That said it is very expensive. The service is very average and at times poor. Some staff are great but there are a lot who seem disinterested. Food in the majority of restaurants is very average but okay for kids in the buffet restaurants. Lovely swimming pool and gardens. Crowded beach! Probably great for very sporty kids if you are happy to sign them up for the sport camps which cost extra. Hotel room was very clean, modern and comfortable.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Rhona E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerFVR, Manager at Forte Village Resort - Il Borgo, responded to this reviewResponded 27 September 2017

Dear Rhona E,
Greetings from the Forte Village!
We are glad to learn that your overall experience at Forte Village meet your expectations.
However, we do regret to learn that some aspects of the service did not live up your expectations. We are sorry for that as this is not the usual service we strive to provide to our Guests.
The Forte Village is famous all around the world for its exclusive service, and we are sorry that you could not experience that.
We would like to thank you for sharing your opinion on Trip Advisor and we really hope that we will have the pleasure to welcoming you back soon to Forte Village and let you have an incredible experience.
Best regards,
Raimondo Cabua, Hotel Borgo & Business development Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2017 via mobile

Apologies for the long review but I wanted to do the resort justice!
We have just returned from an amazing week at forte village Ill Borgo.
We travelled as a family with our 2 teenage daughters (14 & 15) and We had high expectations for this holiday as it was by no means cheap.
We were not disappointed.

We had chosen the resort as we wanted a little bit of luxury for the adults and lots of activities for the girls to get involved in if they chose too.
This resort is huge we were told that while we were there the resort was full (1400 guests) but at no point did it feel overcrowded or did we have to 'fight' for space anywhere.

We arrived via private transfer and were immediately met and transferred by buggy to our accommodation where we were greeted by the manager and his team.
Our room was outstanding. I understand that the rooms at Ill Borgo have recently been refurbished and this has obviously been done to a very high standard.
Our girls were based in a room next door but had exactly the same standard of room.

The room was spotless and were cleaned daily with a turn down service and a towel change every evening.
The beds were firm but comfortable with extra pillows if needed.
The rooms were air conditioned which was a god send as the night time temperatures were up to 30 degrees.
They were also equipped with a mini fridge, snacks, telephone, hair dryer and toiletries. With a small outside patio/garden area.

All of the outside areas were spotlessly clean including the beach, pool areas and communal toilets.
We spent most of our days at the oasis pool and would arrive around 11am. There were always free beds and the pool attendants were very good at managing the beds to ensure that there were beds for any guests that wanted them by removing towels that had been left on them.
We never had a problem getting beds around the pool even when we returned after lunch around 2pm.

There were a good choice of activities and plenty to keep everyone in the family busy.
The girls got involved in the 'U Club' (for teenagers) on a couple of occasions and did some water sports, painting and made Pizza.
Frankie (club rep) needs a mention here as he made our girls feel very welcome and included into the group.
Evening entertainment included music, live bands, shows and competitions, with plenty of bars within the resort serving wine, champagne and cocktails.
Our room was very close to the arena and we didn't have a problem with the noise as most evenings it was finished by 11pm.

Food at Forte was outstanding. There are a number of restaurants to choose from most of them you need to make reservations for but this was not a problem as there is an app that can be used for this or the staff at reception can organize this for you. There were 2 that did not require reservations 1 buffet, 1 set menu.
Some of the more 'fine dining' restaurants require a supplement (105 € pp) but were well worth that. I recommend them all.
We tried different restaurants for lunch but once we had eaten at the oasis restaurant we ate there on most days.
The girls had the freedom to move around the resort independently.

Just a couple of things to be aware of....
1. Everything outside of breakfast and 'some' restaurants for dinner are an extra cost including some of the activities included in the kids club
2. There is a booking system for beds on the beach and most guests book for the duration of their stay, whether they are using the Beach or not.
3. We booked though a travel agent back in December 2016 and only had the choice of 2 types of accommodation so if you are considering a booking I would suggest the earlier the better.
As I have said before this was not a budget holiday but we had a the most relaxing holiday here.

Last but not least I have to say that if you are ever lucky enough to stay at Ill Borgo then you will have the honour of meeting Raimondo and his team. I have to say a very big Thank You to them all. Raimondo (I'll Borgo Manager) & his team Guilia & Lorenzo, reduced a lot of the stresses that come with arriving at a new resort.
They made us feel so welcome from the minute we arrived, were always there to answer any questions and dealt with any problems that we thought we were having.........as most of the time they were not really problems!
All of the staff that we met at the resort were courteous and friendly but the service from Raimondo was exceptional, if only every business could provide the same level of customer service. Raimondo always took the time to say hello wherever he was and whatever he was doing and it was evident that he has a passion for his job and the resort.
I cannot express enough how much he & his team helped to make our holiday even more relaxing.
Keep up the good work all of you.

I just have 2 suggestions......
1. Considering how much a holiday here can cost I feel that the mini bar should be included in the price particularly the drinking water in the rooms.
2. There should be consideration to English entertainment TV channels.
I understand that guests do not spend much time in the rooms but when we do we would like to relax with the TV on and watch something other than news channels. There are lots of Russian, German & Arabic channels.
These are not make or break suggestions and did not spoil our holiday one little bit, but would definitely help to make it a little more special.

Stayed: August 2017, travelled with family
1  Thank lsmith68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerFVR, Manager at Forte Village Resort - Il Borgo, responded to this reviewResponded 2 September 2017

Dear lsmith68,
Greetings from the Forte Village!
We are so delighted that you enjoyed such a good experience during your stay at our resort and we would like to thank your for the detailed description of your experience whis us.
We try to make Forte Village special so we really appreciate your comments.
We would like to thank you for sharing your opinion on Trip Advisor and we really hope that we will have the pleasure to welcoming you back soon to Forte Village. Best regards,
Raimondo Cabua, Hotel Borgo & Business Development Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2017

my family have been visiting the resort since 1991 and we went back last week -it was great to see so many of the long standing staff still there and sad to learn that some had moved on . The resort has been upgraded yet again and the facilities are better every year but it is really the staff who make all the difference and why we always go back

  • Stayed: June 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank joe o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerFVR, Manager at Forte Village Resort - Il Borgo, responded to this reviewResponded 2 September 2017

Dear joe o,
We would like to thank you for sharing your opinion on Trip Advisor and for chosing Forte Village year after year.
We really hope that we will have the pleasure to welcoming you back soon to Forte Village.
Best regards,
Raimondo Cabua, Hotel Borgo & Business Development Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2017

What a beautiful place.
Wonderful people, amazing food, top class service.
Cannot rate this place highly enough!

Beaches are clean with lovely white sand. Clear water in the sea. Great choice of swimming pools. Loads of activities for the kids including a rugby, tennis, netball and football academy (and for the football keen dads out there, there is even an adults match in the evening!).
Great choice of food in restaurants with plenty of choices for children.
Staff around the pools were so friendly, waitresses and waiters were fantastic and everyone walks around with a smile on their face.

One of those holiday were the week flew by. Wish I could go back again next week!

Not the cheapest place to visit but when you take everything into account it's worth it.

Room Tip: Don't waste your time trying to use the free Wi-Fi. On day one just pay for the weekly premium package. (25 euros).
  • Stayed: May 2017, travelled with family
    • Value
    • Service
Review collected in partnership with Park Inn by Radisson Hotels
Thank Stifflerboy85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerFVR, Manager at Forte Village Resort - Il Borgo, responded to this reviewResponded 10 June 2017

Dear Stifflerboy85,
Greetings from the sunny Forte Village!
We are delighted that you enjoyed such a good experience during your stay at our resort. We try to make Forte Village special so we really appreciate your comments.
We are so glad that you mostly appreciated our professional and kind Team, our gourmet restaurants and our exclusive service, the extensive range of sport academies
We would like to thank you for sharing your opinion on Trip Advisor and we really hope that we will have the pleasure to welcoming you back soon to Forte Village.
Best regards,
Raimondo Cabua, Hotel Borgo & Business Development Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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