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Reviewed 1 April 2018

We spent 10 nights all-inclusive at the San Antonio Hotel and Spa from 14 March and were very pleased with the facilities. Meals were of a high standard with a very varied choice. We used the spa on three occasions and staff there were of a very high standard. Entertainment in the Kosy Bar was very enjoyable and some of the performers were first rate dancers and acrobats. We so enjoyed our stay that we are booking agin for 2019!

!

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Philip848
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dbSanAntonioHot... M, Manager at db San Antonio Hotel + Spa, responded to this reviewResponded 3 April 2018

Dear Philip,

We would like to thank you for taking the time to review db San Antonio Hotel + Spa and providing feedback concerning your stay.

Thank you very much for your comments and for mentioning so positively the service you received, in particular the attention you received from our team members.

We look forward to welcoming you back soon.

Yours Sincerely,
Gilbert Schembri
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

Excellent staff attitude and welcome throughout our stay. Even when we turned up late for an evening meal, it was sorted with no fuss.

For us it was real positive to see staff with disabilities being employed. There was always plenty of staff in the restaurants, in reception and in the other guest areas, e.g. coffee shop.

The room was spacious and modern. With a sea view balcony. Not sure about how cool the fridge was. The shower was superb. Two heads, one a power shower the other a natural shower. Walk in cubicle. Beds were comfy. Two seating areas indoors and one on the balcony. Easy to use safe.

The food was a huge plus. Plenty of options at each sitting. Each dish had its own sauce. Quality of the food was divine. Even arriving towards the end of a sitting, the variety and quality was maintained.

The coffee shop is a must. Top coffee and don't miss out on the cake. This serves as a bar in the evenings.

The indoor communal spaces and outdoor spaces were clean and well maintained.

Why only a four? The spa let the hotel down in our opinion. We are experienced spa attendees. The quality of the spa treatment was below average, with pricing above average. We raised the quality with management. Future spa users will have to judge by their experiences, and rate accordingly.

The spa was one of the attractions for coming to this hotel.

The hotel without spa treatments is wholly recommended. We would stay at a db hotel again.

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank DaveMcInally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dbSanAntonioHot... M, Manager at db San Antonio Hotel + Spa, responded to this reviewResponded 3 April 2018

Dear Sir,

We would like to thank you for taking the time to review db San Antonio Hotel + Spa and providing feedback concerning your stay.

We thank you for your positive rating and insights into the hotel, and look forward to welcoming you back soon.

Yours Sincerely,
Gilbert Schembri
Assistant General Manager

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Reviewed 1 April 2018

My friends and I were at the San Antonio for 5 nights and had just the best time. The hotel is super and we couldn’t fault anything. The food was amazing and the staff very helpful and pleasant. I would definitely return to this hotel.

Date of stay: March 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Meander2572
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dbSanAntonioHot... M, Manager at db San Antonio Hotel + Spa, responded to this reviewResponded 3 April 2018

Dear Guest,

Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed your stay at the db San Antonio Hotel + Spa together with the dining experience in our restaurant.
We look forward to hosting you again in the near future.

Regards
Gilbert Schembri
Assistant General Manager

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Reviewed 31 March 2018 via mobile

Stayed here for 4 nights this month and as it was winter the weather was not great but a lot better then the snow back in London.

Check in went well and the room was clean, bright as the colours are lovely (makes a room come alive with some colour). I loved the little settee area. Different from other hotel rooms, but nice.
Bathroom was clean, you had to run the water for bit as it had a tinge of a funny smell on occasions.
Shame our view from the balcony was not good as there were building opposite and all we could see was a crane and some shops.
Beds i thought were comfortable and clean. We did have to ask 3 times for the single beds to be made into double beds, the chambermaid/housekeeping came that evening to do it as we both watched.
I loved that they have entertainment every evening in the Kosy Bar, which is bigger than i expected. Its nice that there are signs up stating what they have on every day from Monday to Sunday and have a timetable for kids too.

Staff we found were friendly and helpful.

Food - first evening dinner was ok, but all inclusive is always one of these things that is too me a hit or miss. In this case we were glad there was plenty to eat but not loads to choose from if you can only eat fish and vegetables. The fish was overcooked and lacked flavour. Thank goodness they had chilli flakes and chilli oil.

One thing which is bad and management need to correct is that i noticed the chef using the same untensil to cook all the omelettes, cross contamination!! One utensil for meat. One for veg/halal eaters like myself.
Also i noticed the grill tomotoes were cooked next to the bacon or sausages which I only noticed on our last morning.

It would be nice to have some microwaves in the dinning area as the food isnt hot enough, so at least by the time you have taken your food and wondered around you can heat up and find a seat.

Saying that I would have to say breakfast was the best meal of the day compared to lunch and dinner.
We were disappointed that out of 6 restaurants only 3 were available apparently due to the season. You could only booked 1x at the bistro.
We booked the indian which wasnt great, we preferred the pompadoms and the mango chutney.
But all in all with the food I can say that there was quite a bit of food. I only drank rose which tasted fine to me, my friend said that the coke tasted more like pepsi.

There was a cafe in the hotel where you can sit and have your tea/coffee, wine, fruit cocktails as part of your all inclusive.

On check in you are given a sheet of paper telling you about where the restaurants are located in the hotel, about the swimming pools, etc etc. We found this very useful as it is a big hotel.
They have an indoor heated pool which I used every evening to swim as you couldn't go use the outside pool as it was cold out. They have a lovely area outside with the pool as the pictures show. There is a sauna and steam room and a gym too.
Staff replenished our tea/coffee and milk in our room daily and we got fresh towels too. Room was cleaned well every day.
We wanted late check out but could not get it as someone else was booked into our room the day we were living. Late check out is €25 euros per person, quite dear.
Overall we enjoyed our stay here and liked the hotel.
Ive told my sister about it as her kids will like the place if we come in summer.

Date of stay: March 2018
Trip type: Travelled with friends
1  Thank bubbles811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dbSanAntonioHot... M, Manager at db San Antonio Hotel + Spa, responded to this reviewResponded 3 April 2018

Dear Guest,

On behalf of the entire team at db San Antonio Hotel + Spa, we would like to thank you for your wonderful feedback as a valued guest with particular regards to the service experience; as it was indeed our pleasure to be of service to you throughout your entire experience.

Please do not hesitate to contact us prior to your future stays in order to ensure all your preferred preferences are adhered to and we hope to welcome you back in the near future.

Kind Regards
Gilbert Schembri
Assistant General Manager

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Reviewed 31 March 2018

Just got back from Malta,Fantastic hotel friendly helpful staff, room has everything you need,tea coffee milk water provided you can refil your bottle water whenever you want from a place in reception, our room looked out to sea, great free WiFi. Free safe to use for your valuables.Cleaner every day beautiful fresh fluffy soft towels,lovely clean room shower gel and hand wash, Plenty of comfy seating we were half board + food fantastic and plenty even had free beer or wine and soft drinks with evening meal, hotel has spa gym indoor pool and outside pools,short walk to sea plenty shops just outside hotel, hair dresser,super markets,gift shops,and eateries, a first class hotel

Room tip: Sea view beautiful
Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank br00md0r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dbSanAntonioHot... M, Manager at db San Antonio Hotel + Spa, responded to this reviewResponded 3 April 2018

Dear Guest,

First of all, I would like to thank you for taking the time to share your comments on TripAdvisor.

We are very pleased to read that you enjoyed your stay at the db San Antonio Hotel + Spa. All the staff strived to provide you with a memorable stay and I am delighted to hear that yours was unforgettable.

Our entire team hopes to see you again very soon in.

Kind Regards
Gilbert Schembri
Assistant General Manager

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