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Reviews (1,944)
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68 - 73 of 1,944 reviews
Reviewed 1 April 2018 via mobile

Certainly convenient from the airport, but a hotel with some years without notable renovations. A little dates it feels ....
Rooms are OK, but nothing special. Food in the restaurants according to TA rating: Nothing special and don‘t expect too much. So it remains the convenience of this place when staying overnight at ATL.

Stayed: March 2018, travelled on business
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tash D, Executive Administrative Assistant at Hilton Atlanta Airport, responded to this reviewResponded 2 April 2018

Dear Michael H,

Thank you for taking the time to share your feedback. We apologize that you were not happy with your overall experience while staying at our property. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We hope you will consider staying with us in the future and give us the opportunity to make a better first impression.

On Behalf of the GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2018

Demi helped me on my overnight stay at the Hilton Atlanta Airport during business travel to Warner Robbins. Demi and her colleagues were warm, welcoming and exceedingly helpful which made the quick stay quite a bit more enjoyable than I was expecting. I will definitely be returning to the Hilton Atlanta Airport on my next business trip.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Service
Thank Adam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tash D, Executive Administrative Assistant at Hilton Atlanta Airport, responded to this reviewResponded 30 March 2018

Dear Adam S,

Thank you for making the Hilton Atlanta Airport your choice of stay, and for taking a moment to share your positive feedback. We are delighted that you were satisfied with our services, friendly hospitality and the amenities that we provided. It is our duty to ensure your satisfaction and meet your expectations. We are happy our team members delivered hospitable service and helped us achieved that. Once again, thank you for staying with us, we look forward to your welcoming you back in the future.

On Behalf of the GM

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Reviewed 25 March 2018

I stayed here one night in between flights. It is only a few minutes to the airport with a free shuttle. Check in and check out were fast and easy. I stayed on the executive floor and my room and bathroom were exquisite. I had breakfast in the executive lounge and it was very good, except that they need more seating. Wish I could have stayed longer.

Room Tip: if you can, reserve on the executive levels.
  • Stayed: March 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Stewart S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tash D, Executive Administrative Assistant at Hilton Atlanta Airport, responded to this reviewResponded 27 March 2018

Dear Stewart S,

Thank you for making the Hilton Atlanta Airport your choice of stay, and for taking a moment to share your positive feedback. We are delighted that you were satisfied with our services, friendly hospitality and the amenities that we provided. It is our duty to ensure your satisfaction by meeting your expectations, we are happy to have done so. Once again, thank you for staying with us, we look forward to your welcoming you back in the future.

On Behalf of the GM

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Reviewed 25 March 2018 via mobile

Our SkillsUSA chapter was assigned here for our state conference. The staff was helpful and communication was excellent. Despite having so many high school students, the management and staff went out of their way to make us welcome. My students and I appreciate their attention and attitude. I will stay here again when I travel when my wife and I come to Atlanta.

Stayed: March 2018, travelled on business
Thank walrus99Leesburg_Ga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tash D, Executive Administrative Assistant at Hilton Atlanta Airport, responded to this reviewResponded 27 March 2018

Dear Walrus99Leesburg_Ga,

Thank you for making the Hilton Atlanta Airport your choice of stay, and for taking a moment to share your positive feedback. We are delighted that you were satisfied with our services, friendly hospitality and the amenities that we provided. It is our duty to ensure your satisfaction by meeting your expectations, we are happy to have done so, and to have contributed to the success of your state conference. Once again, thank you for staying with us, we look forward to your welcoming you back in the future.

On Behalf of the GM

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Reviewed 13 March 2018

while parked here, my car was broken into and damaged with over $4k in repairs needed. Hilton takes no responsibility that their "secured" parking, even when the gate doesn't work for days at a time. everything points to inside job since parking gate cannot be seen from street

if you need your vehicle or things safe, do not stay here!!!

Room Tip: Area is Not Safe for Vehicles!!! EVER
  • Stayed: February 2018, travelled solo
    • Service
1  Thank margaret w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tash D, Executive Administrative Assistant at Hilton Atlanta Airport, responded to this reviewResponded 14 March 2018

Dear Margaret,

Thank you for taking the time to share you feedback. Please accept our apology that you were not satisfied with your overall experience. We pride ourselves on providing hospitable services, that brings guest satisfaction across all areas. We're sorry your expectations were not met. We do have a security team that frequently patrol our parking lot, onsite cameras, as well as working with the Hapeville Police Department to ensure the safety of our guest vehicles. Please contact us directly and ask to speak with our security manager regarding the incident with your vehicle. We hope you will give us the opportunity to make a better and more lasting first impression.

On Behalf of the GM.

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