I made a mistake by thinking this hotel was comparable to the Ritz, Westin or Marquis. My expectations were high, now they are tempered (not squashed). It's not any of those, mainly because of the physical issues. From a service perspective they are as good or better.
On the plus side: great value for the money; friendly service; very good food; excellent location. Troy, the valet was awesome. Sylvester in the restaurant knew my preferences and provided spot-on service.
Disappointments: The room was worn. Furniture had many cup stains, scratches and dents. The bathroom mirror had a 2 foot crack, taped over. There were chips in the tub and the towels are ready for replacement. The A/C couldn't keep it cool and it was only April.
It was a close call as to whether this was "average" or "very good",
- Official Description (provided by the hotel):
- The only independent, boutique, hotel in downtown Atlanta. Ranked #1 by Conde Nast Traveler for 2017 in Oct 2016's issue. Great city-center location with a farm to table Bistro. 127 completely renovated guestrooms as of June 2017. Within walking distance of all of downtown's attractions, restaurants, and corporations. Enjoy complimentary use of the fitness center, available 24/7. Complimentary Wi-Fi and morning coffee in the lobby. ... more less
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