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DoubleTree by Hilton Hotel Atlanta - Northlake
Ranked #79 of 174 Hotels in Atlanta
Reviewed 17 January 2018

Pros:
Spacious room, reasonably comfortable bed and bedding, quieter than I expected given it's proximity to the highway and busy commercial area, heat/ac unit ran well and without the usual buzzing noises that you experience in many hotels, very accommodating and helpful staff who seemed genuinely invested in their guests comfort, very nice restaurant in the hotel, clean, fridge and micro in room, room safe, no weird smells, friendly and efficient breakfast servers.

Cons:
On the 3rd day of my four night stay housekeeping didn't put the ice bucket/glasses back together nor did they replace the toiletries that I had used, while usable the bathroom was very small, free continental breakfast doesn't include hot food which could be had for $4.50 extra for basically the same items that are included in most other hotels, the hot food items didn't change at all over the course of my four days, at first when I saw a little sign that read "Maple Syrup" I was almost ready to forgive all but it turned out to be normal breakfast syrup, the thermostat in my room was a bit flaky and seemed to have a mind of it's own.

  • Stayed: January 2018, travelled on business
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Thank deckm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9 - 13 of 814 reviews

Reviewed 4 January 2018

We stayed at this hotel for two nights. It is fairly easy to locate when you see the sign on LaVista. There is adequate parking. There is a restaurant on site and others nearby. The clerk at the front desk was friendly and efficient. Our room was really standard hotel with two double beds. I would say that some updating should be done in the future. The carpets in the hall from the front desk to the elevators were worn. The carpets in the elevators may present a tripping hazard when you enter probably from too many suitcase rolled over the edge. There is breakfast for an extra charge. Finally, we did hear some highway noise but it was not too loud.

Room Tip: An upper floor might give a better view.
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Stayed: January 2018, travelled as a couple
Thank journalmytrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2018

We chose this hotel based on proximity to Stone Mountain. We live in Jacksonville and our children are born and raise Floridians. They had never felt snow and had only seen it on tv/movies. The staff was very friendly and helpful.

  • Stayed: December 2017, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank keilah2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2018

Had some problems, but overall experience was good. Overall the experience was good. However, there were a few issues related to my stay (i.e. I was without water for over a two hour period, when water service was reconnected, had to wait for an extended period of time for hot water, the voice over I.P. phone service was interrupted for an period of time, and the cable services was contently interrupted throughout the stay).

  • Stayed: December 2017, travelled solo
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Review collected in partnership with DoubleTree by Hilton
Thank 510kendallj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sabrina M, Manager at DoubleTree by Hilton Hotel Atlanta - Northlake, responded to this reviewResponded 3 January 2018

Thank you very much Mr. Kendall for your response. The issues you stated above are being taken seriously. We apologize that you were out of water for two hours, we had an emergency repair we needed to make which is why we had to temporarily shut off the water. We do apologized for any inconvenience it may have caused. We were not aware of any issues regarding the cable systems. We have voiced your issues with the appropriate departments which are currently being looked into.
We appreciate your business and look forward to seeing you in the near future.

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Reviewed 2 January 2018

The staff were very friendly. They were accommodating and patient. I was really disappointed that the hotel didn't have a hot tub. I thought that since it was part of Hilton that it would be nicer. I was also surprised that being a Hilton rewards member didn't have more perks. Breakfast isn't even included. It was a last minute trip so it was fine. I definitely rate the hotel as average but the staff is five star.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with DoubleTree by Hilton
1  Thank Rachel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sabrina M, Manager at DoubleTree by Hilton Hotel Atlanta - Northlake, responded to this reviewResponded 3 January 2018

Thank you very much Ms. Rachel for your response. The issues you stated above are being taken seriously. Ms. Rachel we do follow Hilton Honors standards for the breakfast which includes continental breakfast for Gold and Diamond members. In addition to that, we are about to undergo a complete renovation.
We thank you for the comments which we have shared with the appropriate departments. We appreciate your business and look forward to seeing you in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Atlanta - Northlake

Address: 4156 Lavista Rd, Atlanta, GA 30084-5318 (Formerly Magnolia Manor Hotel)
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#28 Romantic Hotel in Atlanta
#37 Family Hotel in Atlanta
#60 Business Hotel in Atlanta
Price Range: RM 439 - RM 666 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Atlanta - Northlake 3.5*
Number of rooms: 183
Official Description (provided by the hotel):
Welcome to the DoubleTree by Hilton Hotel Atlanta - Northlake, located in the Atlanta, Georgia suburb of Tucker. Our northeast Atlanta hotel is 25 minutes from Hartsfield-Jackson Atlanta International Airport and offers easy access to I-285 and I-85. Downtown Atlanta is 15 miles away. We are within walking distance to restaurants, shopping and entertainment, and minutes from major corporations such as Hormel, Sherwin-Williams Company, Kroger Company, the CDC, FEMA and IRS. Retreat to a spacious guest room or suite featuring signature bedding, a chaise lounge, and 32-inch LCD HDTV with premium cable. Stay connected with high-speed internet access and be productive at the work desk. Suites feature wood laminate flooring and a separate parlor with sofa bed. Relax in our inviting lobby and listen to the waterfall or play a favorite video game. Savor classic American cuisine for breakfast, lunch and dinner at Marlow’s Tavern. In-room dining is also available. Maintain your exercise regimen in our fitness center or swim laps in the outdoor pool. Our hotel offers 10,000 sq. ft. of event space for your business meeting or special event, from a boardroom that accommodates eight guests to a ballroom accommodating 400 guests. Conduct business or check your email in our business center, which also provides A/V equipment rental and complimentary printing. ... more   less 
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Also Known As:
Atlanta Doubletree

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