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52 - 57 of 857 reviews
Reviewed 4 January 2018

We stayed at this hotel for two nights. It is fairly easy to locate when you see the sign on LaVista. There is adequate parking. There is a restaurant on site and others nearby. The clerk at the front desk was friendly and efficient. Our room was really standard hotel with two double beds. I would say that some updating should be done in the future. The carpets in the hall from the front desk to the elevators were worn. The carpets in the elevators may present a tripping hazard when you enter probably from too many suitcase rolled over the edge. There is breakfast for an extra charge. Finally, we did hear some highway noise but it was not too loud.

Room Tip: An upper floor might give a better view.
Stayed: January 2018, travelled as a couple
Thank journalmytrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2018

We chose this hotel based on proximity to Stone Mountain. We live in Jacksonville and our children are born and raise Floridians. They had never felt snow and had only seen it on tv/movies. The staff was very friendly and helpful.

  • Stayed: December 2017, travelled with family
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank keilah2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2018

Had some problems, but overall experience was good. Overall the experience was good. However, there were a few issues related to my stay (i.e. I was without water for over a two hour period, when water service was reconnected, had to wait for an extended period of time for hot water, the voice over I.P. phone service was interrupted for an period of time, and the cable services was contently interrupted throughout the stay).

  • Stayed: December 2017, travelled solo
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Review collected in partnership with DoubleTree by Hilton
Thank 510kendallj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sabrina M, Manager at DoubleTree by Hilton Hotel Atlanta - Northlake, responded to this reviewResponded 3 January 2018

Thank you very much Mr. Kendall for your response. The issues you stated above are being taken seriously. We apologize that you were out of water for two hours, we had an emergency repair we needed to make which is why we had to temporarily shut off the water. We do apologized for any inconvenience it may have caused. We were not aware of any issues regarding the cable systems. We have voiced your issues with the appropriate departments which are currently being looked into.
We appreciate your business and look forward to seeing you in the near future.

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Reviewed 2 January 2018

The staff were very friendly. They were accommodating and patient. I was really disappointed that the hotel didn't have a hot tub. I thought that since it was part of Hilton that it would be nicer. I was also surprised that being a Hilton rewards member didn't have more perks. Breakfast isn't even included. It was a last minute trip so it was fine. I definitely rate the hotel as average but the staff is five star.

  • Stayed: December 2017, travelled with family
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Review collected in partnership with DoubleTree by Hilton
1  Thank Rachel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sabrina M, Manager at DoubleTree by Hilton Hotel Atlanta - Northlake, responded to this reviewResponded 3 January 2018

Thank you very much Ms. Rachel for your response. The issues you stated above are being taken seriously. Ms. Rachel we do follow Hilton Honors standards for the breakfast which includes continental breakfast for Gold and Diamond members. In addition to that, we are about to undergo a complete renovation.
We thank you for the comments which we have shared with the appropriate departments. We appreciate your business and look forward to seeing you in the near future.

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Reviewed 30 December 2017

Professional, friendly staff. Lovely rooms and a great breakfast. I will definitely stay here again. It is in a congested area, but the property is well off the main road, and there is a tavern on the property also.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank maryrJ6171VK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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