Ok so I went here with my family back in December 2007 for 7 days but I thought I would post real quick as when planning a trip any information is appreciated. My husband, daughter (3 years old) , son (8 months) and my husband’s mother, grandmother and brother and his family were also there. We had a room far away from our other family members which was both nice and a pain at the same time. Unfortunately for us we arrived in Maui smack dab in the middle of a 2 week tropical storm and pretty much spent the week in clouds and lots of rain. This however was ok and hey it is Hawaii so it can’t be that bad right? We survived a major tropical storm that pounded the resort and knocked out electricity for one and a half days. Half of the resort was flooded, some ground floor rooms started taking in water, the pools were closed almost the entire stay and the sand at the beach was totally gone during this day and a half. As you can see it was a very brutal (and uncommon) storm.
Pros: The hotel is located in a beautiful area, to me Wailea is much more quiet and nice than Kannapali (sp?). The beach was beautiful (pre storm and post storm once the currents brought the sand back) and the water is a beautiful color. Our room was on the 2nd floor and had a gorgeous view of the ocean. We loved to sit out on the lanai and watch the ocean and listen to the waves. Our room had a king bed (very comfy) and a pull out couch and the bathroom was really big and nice. I loved the complimentary toiletries and usually I am not into these. They just smelled really nice and the lotion was great, like I said not a big deal to most people;) We ordered a fridge for the week (cost $25) and before driving to the resort we stopped off at Costco and stocked up on water, soda and snacks. This was so nice to have cold drinks for everyone and this is a resort which obviously means not only Hawaiian prices but resort Hawaiian prices:) Just come prepared for the cost of food and you will really enjoy your trip. The first day we had sticker shock and towards the end of the vacation we would get our lunch bill (for 2 hamburgers with fries and 2 sodas) and say oh good that meal was only $40- bargain!
Cons: Valet parking is very expensive if you are staying the week, I want to say $15 a day plus tip but the self parking is ridiculous! It is really really far away and there are not that many spots available so you are sort of forced to use the valet. The hotel definitely needs some freshening up, it looked outdated but we were told they were in the process of renovating. The breakfast buffet was a nightmare and there was always a line wrapped around the courtyard (in the copious rain). We always ended up eating at the café for breakfast and the food there was ok. They had a really good pizza deal there for dinner- 1 large pizza, 2 drinks and cinnamon twists for $25. The pools were only open the first day we were there and they closed a few hours after we arrived and due to checking in and me watching my baby I never got to use the pools. Boohoo. My husband took my daughter and said the slides, swings and water elevator were fun. Unfortunately with all the rain/flooding the pools remained closed for the rest of the week. The service at this hotel was not so great, all the staff seemed surly. They of course were surprised by the severity of the storm and the power going out but they could have handled it much better. It was kind of chaotic at best and many guest were irate and left the hotel.
In conclusion I loved Wailea, storm and all, but if I returned I would probably stay at the Four Seasons. The rooms look nicer and their pool is built up higher, so if there was another storm the pool would not have to close for the week. The Grand Wailea has beautiful grounds, really it is just gorgeous, but for sure I would like to try out another hotel, that has a reputation for better service.
- Official Description (provided by the hotel):
- Grand Wailea, A Waldorf Astoria Resort, is the ultimate destination for a fabulous Hawaii vacation, perfect for families, spa goers, honeymooners, golfers and active vacationers. Situated on 40 acres of lush, tropical Hawaiian gardens, Grand Wailea opens onto Maui's beautiful Wailea Beach, voted one of the best beaches in America, with elegant and newly-renovated accommodations, indulgent spa treatments, fine dining and thrilling recreational options. ... more less
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- Also Known As:
- Grand Wailea - a Waldorf Astoria Hotel Wailea
- Grand Wailea Maui
- Grand Wailea Resort Maui
- Grand Wailea Hawaii
- Grand Hotel Wailea
- Grand Resort Wailea
- Grand Wailea - A Waldorf Astoria Resort Maui, HI