We were not informed that all but one of the pools would be closed for remodeling, as well as several restaurants and bars. The property is in rough shape, not having been taken care of for quite a while.
The housekeeping staff did go above and beyond to take care of our room.
When we checked out we asked if the property had changed hands and were told that it had about 9 years ago. Then when we mentioned that the property appeared to be neglected, the attendant changed her response to "it did change hands 2 years ago". We still can't figure out why she felt the need to lie about it.
Needless to say, we will not stay at this resort again.
- Official Description (provided by the hotel):
- Grand Wailea, A Waldorf Astoria Resort, is the ultimate destination for a fabulous Hawaii vacation, perfect for families, spa goers, honeymooners, golfers and active vacationers. Situated on 40 acres of lush, tropical Hawaiian gardens, Grand Wailea opens onto Maui's beautiful Wailea Beach, voted one of the best beaches in America, with elegant and newly-renovated accommodations, indulgent spa treatments, fine dining and thrilling recreational options. ... more less
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- Also Known As:
- Grand Wailea - a Waldorf Astoria Hotel Wailea
- Grand Wailea Maui
- Grand Wailea Resort Maui
- Grand Wailea Hawaii
- Grand Hotel Wailea
- Grand Resort Wailea
- Grand Wailea - A Waldorf Astoria Resort Maui, HI