Even though it is an older style motel it is well kept and has been modernized. It had a flat screen television and a very comfortable bed. The staff was friendly and very helpful. I will stay here again.More
- Free Wifi
- Free Parking
Even though it is an older style motel it is well kept and has been modernized. It had a flat screen television and a very comfortable bed. The staff was friendly and very helpful. I will stay here again.MoreShow less
Thank you for your comments! At Best Western Plus Executive Suites we do our best to give you a comfortable, friendly stay. We are actually in the midst of renovating all the rooms (you may have stayed in one that was renovated if on the second or third floor) and later the lobby for a fresher, more modern look. I hope you will get the chance to experience our hotel again when this is finished! We have some other goodies in store for our guests, so stay tuned.
The noise from the highway, I25, was so loud, my husband and I could barely sleep. We should have realized what was to come when we saw a pair of earplugs on one of the bedside tables. The breakfast selections were basic and lacking.
On behalf of Best Western Plus Executive Suites, I apologize for the difficulties you encountered during your stay. We offer earplugs at every Best Western as a matter of courtesy to guests who are light sleepers. Please ask for a room facing from the highway next time and we will be happy to accommodate you if available. I will forward your comments about the breakfast to my manager. Thank you for letting us know!
made arrangements for son to stay on my CC.
front desk staff disregarded the instructions (their instructions) and insisted on front/back photos of ID and CC ---- i think they are running an identity scam. although, i can't prove yet
I apologize for any inconvenience we might have caused you. I'm sorry that your are disappointed about our Credit Card procedures. For our guest's safety, we require all this information before using a 3rd party CC. We only request the copy of the CC and photo ID in order to make sure the transaction it's legit. We don't want anybody to be able to use a Credit Card that is not theirs. But I assure you that there is not scam ran at this property. Thank you for taking the time to review us on Trip Advisor. We really appreciate your concerns. I hope that you and your son stay with us again.
This hotel was so enjoyable we chose to stay another nite. We will definitely stay here again if we come back. An enjoyable stay can make or break a vacation experience. We trust Best Western to always do right by us.
I'm so happy that you enjoyed your stay with us! At Best Western Plus Executive Suites we always try to provide the best experience in customer service, accommodations, and amenities. We look forward to having you back in the future.
Great room with a great price. The Tazo tea was a big hit and thoroughly enjoyed. Breakfast was super with a wide variety of items. The two televisions really solved the remote war! Will return next time in area.
Thank you for sharing your impressions! We look forward to having you back.
My husband and I are traveling from twentynine palms to our new home in Georgia. Not only were they able to accommodate us. They were very courteous and helpful. My husband really enjoyed the breakfast! I would definitely stay here again.
Thank you for sharing your positive experience! We hope you indeed get to stay with us again in the future, should you happen to be in Albuquerque. By the end of this year the hotel will be completely renovated. Thanks once again.