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Savings alert! 19% below average rates

The price you found is 19% lower than this hotel's average rate of US$147/night.

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Reviews (1,024)
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583
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All reviewseggs and sausagebest westernstwo room suiteliving areaindoor poolbeds were very comfortablewould stay here againgreat place to stayexcellent stayeasy accesshot tubnew mexicoshower headvery nice hotelthe breakfast arearoad tripyogurt
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76 - 81 of 1,024 reviews
Reviewed 4 October 2017

The rooms, staff and breakfast were fantastic. We will return here each time we come through Albuquerque. Thank you for your dedication and obvious managerial decision to make your hotels welcoming and inviting.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with Best Western
Thank arthure78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jovan G, Director of Sales at Best Western Plus Executive Suites, responded to this reviewResponded 5 October 2017

Dear Arthur,

Thank you for putting your trust and confidence in us. As a Best Western hotel, service is our priority. We appreciate the time you took to leave your thoughts and look forward to your return!

Sincerely,
Jovan Gauthier
Sales Coordinator
Best Western Plus Executive Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2017

Excellent hotel EXCEPT Lobby was all blocked off due to construction (not told in advance) and we had to enter in by the back door and walk the hall to make-shift, which was also used for breakfast and very noisy and dusty. The Lobby had been beautiful before being torn up

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
Thank patriciamX270XL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jovan G, Director of Sales at Best Western Plus Executive Suites, responded to this reviewResponded 5 October 2017

Dear Patricia,

Thank you for staying at our hotel. I am happy to hear your experience was satisfactory overall. I humbly apologize for the inconvenience caused by construction, which is due to be completed this week. We renovated to bring a fresher look to the lobby, front desk, and dining area as well as fix some longstanding issues. I hope you'll get to see this change by staying with us again.

Sincerely,
Jovan Gauthier
Sales Coordinator
Best Western Plus Executive Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2017

As retired people we travel a lot, and stay in Best Western as often as we can. This place was beyond a doubt the worst BW we have ever stayed in, including ones in very small out-of-the-way places. The fire escape was blocked by construction. When I reported it to the front desk, the counter agent was very unconcerned. She said she knew nothing about it. Additionally the sheets had stains on them, the curtains were spotted with something red and the bottom sheet would not stay on the bed.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Carlovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jovan G, Director of Sales at Best Western Plus Executive Suites, responded to this reviewResponded 3 October 2017

Dear Guest,

I deeply apologize for your negative experience at our hotel. The cleanliness of the sheets and curtains in your room was unacceptable and should not have passed inspection. To my knowledge, the side and later back door were blocked off for a few hours each due to new tile being installed. Nevertheless, I am sorry for the inconvenience on both counts.

We want all of our guests to feel safe and pleased with their Best Western experience. Please let us know what we can do to gain back your trust in us. Our number is (505) 830-0900.

Sincerely,
Jovan Gauthier
Sales Coordinator
Best Western Plus Executive Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2017

The clerk that checked us in (sadly, I did not get her name) she went above and beyond the call of duty, She was very professional and efficient as well as Suzette, the clerk that checked us out. We will definitely be coming back!!

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank laura_chavez1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jovan G, Director of Sales at Best Western Plus Executive Suites, responded to this reviewResponded 3 October 2017

Dear Laura,

Thank you for staying with us. We're glad that you appreciated our customer service! We can't wait to have you back as our guest.

Sincerely,
Jovan Gauthier
Sales Coordinator
Best Western Plus Executive Suites.

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Reviewed 21 September 2017

We stayed here while spending a day at Acoma Pueblo. It was centrally located and easy to find. Our room was very comfortable. It had two rooms and included a refrigerator and microwave. We couldn't have been more pleased with it and the value of the room. It had a large swimming pool and hot tub which we didn't get to take advantage of, but it looked really nice and clean. Our breakfast was fine. I would recommend it to others.

Stayed: September 2017
Thank KGLady72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jovan G, Director of Sales at Best Western Plus Executive Suites, responded to this reviewResponded 25 September 2017

Dear Guest,

Thank you for your comments. We appreciate your business and the time you took to let us know about your experience. I hope you will stay with us again in the future as we would love to have you back!

Sincerely,
Jovan Gauthier
Sales Coordinator
Best Western Plus Executive Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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