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Reviews (1,355)
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All reviewsfree breakfastadjoining restaurantdrink couponstrain noisebest westernsmade to order breakfastclose to downtownupgraded to a suiteno elevatoron site restaurantdowntown tucsonclean roomsrestaurant staffan older hotelfront desk staffhot breakfastnice pool
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1,190 - 1,195 of 1,355 reviews
Reviewed 26 April 2012

Our daughter attends the University of AZ. This is the hotel where we stay every time we come to Tucson.

The rooms are always immaculate, the service is excellent, the amenities are great and the free breakfast at the restaurant is wonderful. The hotel is only about a mile from campus!

Room Tip: The suites are reasonable and much roomier than the standard room.
  • Stayed: April 2012, travelled with family
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2  Thank Betsy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this reviewResponded 28 April 2012

Thank you for taking time to write a review about your experience at our hotel. We are happy to hear that you had an enjoyable stay with us.

We truly appreciate your loyalty to our hotel & the business you have given us over the years. I will be sure to share your comments with our staff, I know they will be very happy hear what you have to say. We are your home away from home & we are glad to have you as part of our family.

Once again, thank your for the kind words & we will see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2012

Near the Tucson Mall and very close to everything else. This is an all suite hotel with full kitchens and bedrooms with a door. Great hot breakfast in the morning. Also includes two drinks per person during happy hour!! Can't beat the price and I would stay again.

Room Tip: It's an all suite hotel
  • Stayed: April 2012, travelled as a couple
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1  Thank sandidan22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this reviewResponded 28 April 2012

Thank you for taking time to write a review about your experience at our hotel during your recent stay. We are happy to hear that you had an enjoyable stay with us.

I am excited to hear that you liked our central location that is close to Tucson Mall, Downtown, U of A, Tucson Convention Center, golf courses & very easy access to & from freeways I-10 & I-19.

Once again, thank your for the kind words & we will see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2012

I travel the state of Arizona on business every moth and this is by far the Nicest Best Western in the state! It is clean, classy and very comfortable as well as safe. From the minute I walked into the lobby and was met by Angela at the front desk I felt like a Rock Star! I can say at this hotel having a Best Western Rewards membership means something! I was told, “we been waiting for you, how was your trip?” Needless to say I was blown away! Then she upgraded me to a suite which was nice. At the time I thought “that was nice of her.” You see I get upgraded occasionally but this was truly a suite to die for!! It was nicely decorated with CLEAN carpet. You heard me right CLEAN carpet! Then I went in to check out the Jacuzzi tub and OMG wow it was so awesome!!! I did learn that first night to not add bubble bath to a Jacuzzi!! I had never thought about it, I just wanted a bubble bath in the big tub.  Anyway… After my bath I went and climbed into bed and OMG it was the most comfortable bed I have slept in a hotel for a long time!! Needless to say I had a great night’s sleep. I knew I was in the right hotel for the week I was in Tucson on business! Then was my next big surprise, a cook to order breakfast and a waiter that was outstanding! Ron was serving a cook to order FREE breakfast and I felt like I was at a top notch restaurant! Talk about a nice way to start my day before my business got underway. On the third day three I so impressed that I went and talked to Alfred at the front desk, who I thought was the general manager. He politely informed me he was the front office manager. I had to tell him how impressed I was with the entire place and that I usually stayed at another hotel on the interstate and he thanked me for giving them a chance! I can’t say enough good things about this hotel and the outstanding staff. The General Manager Neil Shah definitely knows the meaning of quality in accommodations as well as the outstanding staff he has. I will be back for sure!!!
M. Morgan, Mesa, AZ

Room Tip: I think any rooom here would be great! I prefer the ground floor and felt safe!
  • Stayed: April 2012, travelled on business
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1  Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this reviewResponded 28 April 2012

Thank you for taking time to write a review about your experience at our hotel. We are happy to hear that you had an enjoyable stay with us.

I am thrilled to hear that you liked & enjoyed all the amenities we offer & some of which have been recently upgraded. It is very gratifying for us to see such compliments. I will be sure to share your comments with our staff, I know they will be very happy hear your king words.

Once again, thank your for the kind words & we will see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2012

I regularly stay at the Royal Sun for business and rarely have a problem. The staff is mindful of my needs and go out of their way to make me comfortable. I appreciate the bottle of water in my room, the refrigerator and microwave. The adjoining restaurant is a good meal at the end of the day. And the free breakfast to order is great too. I would recommend this hotel to all visitors.

  • Stayed: March 2012, travelled on business
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2  Thank tsakizzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this reviewResponded 20 April 2012

Thank you for taking time to write a review about your experience at our hotel during your recent stay. We are happy to hear that you had an enjoyable stay with us.

We truly appreciate your loyalty to our hotel & the business you have given us over the years. I will be sure to share your comments with our staff, I know they will be very happy hear what you have to say. We are your home away from home & we are glad to have you as part of our family.

Once again, thank your for the kind words & we will see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2012

We just completed our fourth stay at this hotel. Three of those times we stayed for 14 days and two times we stayed with family members or friends who had their own room at the hotel. I have no complaints and everything just gets better each year. The rooms are always clean and comfortable and kept that way by a friendly staff, including the management and front office staff. Any problems are taken care of immediately. We get our day started each day with the free full breakfast and then relaxing by the nice big pool. There are an abundence of flowers, palm trees and desert plants in all areas of the hotel. The hotel seems to keep updating every year and this year everything was freshly painted and the furniture seemed new. I also use the internet on my laptop in my room and it is always trouble free. We enjoy the sights of the Tucson area but it is always nice to come back to our comfortable hotel. We will be back again next year if the lord is willing. Frank B.

  • Stayed: March 2012, travelled with friends
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2  Thank Frank B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this reviewResponded 4 April 2012

Thank you for taking time to write a review about your experience at our hotel during your recent stay. We are happy to hear that you had an enjoyable stay with us.

We truly appreciate your loyalty to our hotel & the business you have given us over the years. Your kind words are very gratifying to us as they make us work harder in providing clean & comfortable rooms along with superior guest service. You are part of our family & we would love to see you again next spring.

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