Had high expectations because it use to be the Marriott but it was way worse. The room was dirty and had the previous people's old trash. Didn't even get a discount or anything. The staff was friendly though More
- Free Wifi
- Free Parking
Had high expectations because it use to be the Marriott but it was way worse. The room was dirty and had the previous people's old trash. Didn't even get a discount or anything. The staff was friendly though MoreShow less
I apologize for your room not being up to standard. I have reviewed your survey with the Executive Housekeeper who will review it with his staff so that we can eliminate that from happening again. Thank you for your feedback.
Very happy with the hotel. Great rate. Nice people. Clean room! Close to the campus, shopping and restaurants. Gentle Ben's has a great sports bar. Visiting the student store is a must. Parking next door was $13 per day.
Thank you so much for your review of the Tucson University Park Hotel. We are very pleased you had a great time and enjoyed the area the hotel is in. We look forward to serving you again in the future!
I think that the hotel has great potential and its location is perfect for families that have students at UofA.
I think that the beds are terrible the hospitality needs to be worked on and that you need to take care of the simple request.
Thank you for filling out a review of the hotel. We will be starting a renovation shortly to update the hotel. I'm quite surprised that you found our staff unaccommodating as the majority of our reviewers find them friendly and helpful. We will certainly review your comments with the staff to correct the issue. Thanks again for your review.
We have always stayed here when it was owned by the Marriott. We paid additional for the valet parking which was $24/night. This is the first time we use it because my husband just had surgery. We ended up waiting 10-minutes to get our car and the valet parking attendants kept helping others. No help on loading luggage. It was also very noisy. It may have been the location of the room which was close to the elevators, but was noisy all night long. I suggest that you ask for a room far away from the elevators.
Thank you for your review of the hotel. I am sorry that you found your room had excessive noise around your room. We do have a security department that tries to keep noise levels at a reasonable level and we will review those procedures with security again. Thank you again for your feedback.
Great, clean, modern hotel with friendly staff in a great location within U of A. The restaurant downstaura has great breakfast too! I was very impressed with this hotel. Walking distance to tons of restaurants and night life.
So glad that you had a great stay at the Tucson University Park Hotel. We love when our guests have an opportunity to experience the area around the hotel and it sounds like you did. We hope we have another opportunity to serve you on a future visit to Tucson. Happy Thanksgiving!
Excellent stay. We liked the spaciousness of the room. The room service was excellent and the staff were always helpful. We would have liked to have the New York Times available, perhaps even to purchase.
Thank you for filling out a review of the hotel. We are pleased you enjoyed your stay and will certainly look into having the New York Times available. Happy Thanksgiving.