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Reviews (158)
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All reviewsnice hotelroom was cleancouple restaurantshockey tourneybreakfast room was largefront desk stafffree upgradenice golf coursesausage pattiesking suitenice staygreat roomst croixwould stay here againalarm clockchain hotelthin walls
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11 - 16 of 159 reviews
Reviewed 25 October 2017

This is a nice hotel with spacious rooms, comfy beds and a nice pool and hot tub. The only problem is the extremely thin walls/ ceilings don't stifle any noise. About 30 minutes after arriving in our room, the constant jumping and stomping from floor above us drove us to ask the front desk for another room. They were so accommodating; we asked for a room on the top floor, and had no further issues.

Room Tip: Ask for the upper floor to avoid noise
  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Dawn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2017

The rooms are spacious and located close to a couple restaurants and petrol station. The staff was very courteous and helpful.

The pool area is large and has a larger than normal hotel pool and larger-sized spa tub.

The only negative was the breakfast. the choices were good, but most of the things that should have been hot were merely warmed by lamps and so the eggs, bacon, and rolls were mainly room temperature.

Overall, it is the best place to stay in the Taylor Falls and St Croix Falls area.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank DrMarkES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2017 via mobile

Decent run of the mill Holiday Inn Express. The room I got was extremely large, not sure if this was standard or I was upgraded, but I would recommend asking for one of the top floor rooms if you get the chance.

I know it's somewhat rural, so maybe I should just let it pass, but the guy at the front desk used the term "chinaman" when referring to a person from China. Staff may need some good ol fashion cultural sensitivity training. I would probably stay here again, if only to have conversations with the front desk guy about his bitcoin investments.

Stayed: September 2017, travelled on business
Thank preventiongp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SCFWI, Manager at Holiday Inn Express St. Croix Valley, responded to this reviewResponded 10 October 2017

We appreciate your taking the time to post your review of the property. Valuable insight into how our front desk is responding when nobody is looking. An excellent training tool for improvement.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2017

Very nice hotel,quiet and in a good location to get around the town. The breakfast was good because they offered different items to try. Very clean. Hot tub was nice and the pool area was clean,also. Easy to get to.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Janet B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2017 via mobile

Bed, pillows and shower were good. Wifi was fast. Price was good.

Limited HD tv and the tvs are set at a ratio you can't see the whole picture, so watching sports isn't great as you can't see the score. Golf channel is not HD!

Not sure what the pictured stain was on the curtains, but didn't really want to know!

Stayed: September 2017
Thank Craig h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Express St. Croix Valley, responded to this reviewResponded 4 October 2017


Hi Craig h,

Thank you for your candid review, highlighting not only the bad but also the good points of your stay. We're glad to hear the bed and pillows were to your liking. However, I do apologize the issue with the HD television in the room you received greatly impacted your stay. Rest assured your feedback will be shared with our management teams so we may work towards improving the areas that you have noted.

Again, many thanks for your feedback and for staying with us. If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Connie D
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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