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“Beautiful Hotel”
Review of Hawthorne Hotel

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Hawthorne Hotel
Ranked #1 of 3 Hotels in Salem
Certificate of Excellence
Reviewed 4 December 2017

The Hawthorne is a beautiful old hotel with great service. I hate to say this but in this day and age I'm not used to finding hotels that are impeccably clean. The Hawthorne is. The rooms are a little small, but they are well laid out. The location is great for walking around downtown be it in waterfront area, or the walking mall for shopping. The free parking is a huge help as well with the downtown location. I was a little sad breakfast was not included in the price but it did give us and excuse to go to a great coffee shop by the water.

  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank davidbW6AG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this reviewResponded 11 December 2017

Hi davidbW6AG,

Thank you for your kind words! We take pride in making sure our hotel is always as clean as possible, and very pleased that you took notice! We hope to see you again!

Best Regards,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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16 - 20 of 2,050 reviews

Reviewed 4 December 2017

Stayed the evening after a wedding. The front desk staff very nice and helpful, quick and easy check in. Room was lovely, clean and inviting. Historical hotel, with thin walls, but I expected that for the age of the hotel. Lovely and nostalgic and I would stay there again. Had breakfast in the restaurant, and it was great. The service staff in restaurant was so friendly, you felt like you were at home.
To add for the wedding ... the service staff fantastic, bar service so nice! Thank you for a great evening!!

  • Stayed: December 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank bostonismyhome12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this reviewResponded 11 December 2017

Dear bostonismyhome12,

Thank you for your kind words! We appreciate you taking the time to recognize our hotel and our staff!

Best Regards,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2017

My wife and I wanted to explore Salem and visit the Peabody/Essex Museum. We chose the Hawthorne Hotel for it's excellent reviews, central location to all the main attractions, free parking and free WiFi. Very comfortable clean room, excellent beds, great view from the windows. We were on the fourth floor, and could see the Salem Witch Museum from our room. The staff were very kind, polite and helpful. Kevin is great, we enjoyed talking to him. They have a nice restaurant, a tavern and have coffee and hot water for tea in the lobby most of the day. We would definitely stay there again.

Stayed: November 2017
Thank Nate1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this reviewResponded 4 December 2017

Dear Nate1954,

Thank you for your kind words about our hotel. Also, thank you for commenting on Kevin. We are indeed fortunate to have him be part of our team! It was nice to read that you enjoyed your stay!

Best Regards,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2017

We stayed here the night of November 16th, the room was very small, but that was what I expected. The room and bathroom were both very nice and clean and the staff was great. We had a nice stay. The elevator acted a little crazy on us, but that only added to the mystery of the historic hotel. I would stay there again, the location could not be more convenient and the parking is great.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Melinda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this reviewResponded 4 December 2017

Dear Melinda S,

Thank you for giving us a try. We are indeed not your typical cookie-cutter hotel, so we do have rooms that are on the smaller side. It was nice to read that you enjoyed your stay!

Best Regards,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2017 via mobile

Couldn’t wait to take my son and his girlfriend to Salem. Have been here 3 times already and ALWAYS stay at the Hawthorne. It’s just my tradition. I️ always request room the same room, but being that there was 4 of us I️ needed either a bigger room or extra baths. They had room 325 ready for us ( not haunted) but it had 1 bathroom and the shower was a closet.. not very clean, nowhere to even dry off and get dressed.. and the bathroom was in between the two rooms. Did not know there would be a wedding going on and the room was right above it.
The other room 616, nice two bathrooms but very small room!!
Yes it is an old hotel, but being old doesn’t mean to “not “ update .. (keirig, bathrobes, extra shelves to but toiletries) on...
But I️ must say, everyone was very nice.

Stayed: November 2017, travelled with family
Thank Cecile M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hawthorne Hotel

Address: 18 Washington Sq, On Salem Common, Salem, MA 01970-4056
Phone Number:
Region: United States > Massachusetts > Salem
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Salem
Price Range: RM 537 - RM 960 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hawthorne Hotel 3.5*
Number of rooms: 93
Official Description (provided by the hotel):
Our historic Salem, Massachusetts hotel provides 93 rooms including 6 suites all individually furnished and tastefully appointed; ideal for business and leisure travelers to the Salem or Boston area. All of our rooms come standard with hand-crafted Gartner Mattress© beds, Hypo-allergenic Beyond Down pillows, all natural and organic Pharmacopia Bath products and CubieTime alarm clock with USB power outlets. Guests can enjoy complimentary parking; complimentary high-speed Wi-Fi throughout the hotel; complimentary lobby coffee and free use of the local YMCA. ... more   less 
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Also Known As:
Hawthorne Hotel Salem

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