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Reviews (1,339)
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All reviewsthe riverfrozen margaritasgreat locationvalet parkingrooftop poolevening receptionlight dinnertwo bedroom suiteconvention centerliving areafull kitchengreat place to staysan antonio riverwalkwithin walking distancebreakfast and dinnercomplimentary breakfastvalet service
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29 - 34 of 1,339 reviews
Reviewed 16 June 2018 via mobile

The building is quite unassuming but the lobby was beautiful. The rooms are a bit dated but very well kept and quite spacious. There's complimentary breakfast and afternoon social (M-Th). The food is ok. Nothing spectacular but there's a bit of a variety especially in the morning. The valet crew was quite pleasant but that's it. The other staff was just ok. Not rude but not friendly and welcoming either.

Love the location and proximity to the boardwalk.

Stayed: June 2018, travelled on business
Thank Roxann G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this reviewResponded 20 June 2018

Hello Roxann and thank you so much for the feedback. We are happy to hear you had an enjoyable stay. We will be sharing this feedback with our staff in an effort to improve upon our hospitality. Thank you for you business and we look forward to welcoming you back in the future.

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Reviewed 13 June 2018 via mobile

The hotel is on the River Walk & is convenient to all downtown attractions and restaurants. The rooms are very nice and fairly modern. The rooms have sleeper sofas and kitchens with stove tops, microwaves, & full size refrigerators. These amenities make this place great for families or extended stay guests. Each morning, a plentiful breakfast is served. Monday-Thursday, a nice supper is served. There is always a good salad selection, along with hot food options. The rooms are reasonably priced for the River Walk area, especially considering the convenient amenities.

Stayed: June 2018, travelled as a couple
1  Thank marycathyjoneslmp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this reviewResponded 20 June 2018

Hello marycathyjoneslmp and thank you so much for the feedback. We are happy to hear you had an enjoyable stay. Thank you for you business and we look forward to welcoming you back in the future.

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Reviewed 10 June 2018

This hotel is in the middle of everything but provides huge space for the money with an included breakfast that is above and beyond the usual. It is ideal for families or groups traveling together. The 2 bedroom suite we had was almost as big as our house!

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Ranelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this reviewResponded 12 June 2018

Hello Ranelle and thank you so much for posting this review. We are so happy to hear you enjoyed your stay. I agree with you regarding the size of our two-bedroom suites. They are huge! Thank you for choosing to stay with us. We look forward to welcoming you back very soon.

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Reviewed 9 June 2018

I had to stay for 5 nights during an extended conference at the convention center and this was very comfortable. I love having a separate living room and this also had a full size fridge, two burner stove, dishwasher and microwave plus a nice dining table and a separate desk. The beds arw comfy and the ceiling fan kept it cool. It's about 1/2 mi from the convention center but since it was 102 during my stay, i Ubered in the morning and walked back. Nice included buffet breakfast each day. No complaints other than i didn't have much ofna view, since the riverwalk is right there, as a diamond member I'd hoped for a better view.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank safetylawyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this reviewResponded 12 June 2018

Hello safetylawyer and thank you for taking the time to post this review of your stay with us. We are pleased to hear you found our location to the convention center to work well for you. We apologize for the lack of view in your suite. We are on the river walk but only a quarter of the hotel is on that side leaving the other three quarters to have city views. Thank you for choosing to stay with us. We appreciate your business and diamond status with Hilton Hotels.

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Reviewed 8 June 2018

My husband and I stayed a weekend here and it was so bad.No a/c, maintenance man came in room at 11:30 at night to try to fix it, it appeared he had no clue what was wrong with it, moved rooms at midnight! No ice in ice maker, hair on bathroom floor, bed was to small, cabinet doors falling off, room had a view of another hotel, front desk was not overly friendly, valet parking is bad, $29.00 a night REALLY????

Room Tip: 8 floor no view!
  • Stayed: June 2018, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Sharon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this reviewResponded 8 June 2018

Hello Sharon and thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

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