We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Come here first for coupons and discounts! ”

San Antonio's Official Visitor Information Center
Ranked #49 of 267 things to do in San Antonio
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: <1 hour
Owner description: San Antonio's Official Visitor Information Center is the perfect location to start your visit to San Antonio and Texas Hill Country. Located across the street from the Alamo, the friendly professional and expert staff are ready to help you create lasting memories of your stay. Whether it's about San Antonio's arts, culture, heritage locations, sporting events, natural adventures, theme parks, museums, where to stay and play, we are here to help you! FREE user-friendly maps of San Antonio, River Walk and Mission Trails. Choose from over 300 brochures from major points of interest from San Antonio and surrounding Texas Hill Country. Pick up a printed itinerary to suit your interest whether it's sports, romance, culture or heritage. Find out about San Antonio's diverse cuisine and restaurants. Ask about events and festivals going on around town and in the Texas Hill Country. Learn about location transportation, such as Via's Viva Routes that will get you to almost any attraction in San Antonio. Purchase Via Bus Passes, discounted tickets to the area's major attractions, theme parks, and museums. Find that unique souvenir while browsing through the Visitor Center's store. We offer a wide variety of souvenirs, books, gifts apparel, and collectibles. Extended hours during the summer and holiday seasons.
Reviewed 22 September 2017 via mobile

You must come here first before doing anything else in San Antonio. They have coupons and discounts to many of the restaurants, museums and attractions. They also have the bus schedules that take you to the museums and missions. We were able to get free bus passes here as well that allowed us to take any of the VIVA routes. Very helpful and we saved about $40 on our trip from coupons we obtained here.

Thank Stacey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OffSanAntonioVIC, Director of Visitor Info Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded 28 September 2017

Dear Stacey M,
Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide positive feedback about your experience here at the visitor information center. I am so pleased that you found discounts, Via Bus schedules and our staff helpful. Glad to hear you were able to save some money on your trip by the information you received from us. We do our best to provide a wide variety of information about San Antonio. So if you're ever in San Antonio again, we hope that you'll stop by our center and once again take advantage of our services. Safe travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (100)
Traveller rating
Traveller type
Time of year
Language

6 - 10 of 100 reviews

Reviewed 19 September 2017

Buy City Sightseeing tours here. There are two major hop on hop off tours. This one is the all red bus.

1  Thank Sightsee_Eat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OffSanAntonioVIC, Director of Visitor Info Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded 28 September 2017

Dear Sightsee_Eat,
Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide positive feedback about your experience here at the visitor information center. I hope you enjoyed your time on the City Sightseeing Tour. If you're ever in San Antonio again, we hope that you'll stop by our center and once again take advantage of our services. Safe travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2017

We went specifically for help on choosing the right tour for us. The worker was friendly and informative. I saw later we could have purchased cheaper on-line. When we asked the cheapest way to get tickets, she could have informed us of the discount on-line.

Thank Marcia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OffSanAntonioVIC, Director of Visitor Info. Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded 28 September 2017

Dear Marcia B,
Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide feedback about your experience here at the visitor information center. I'm sorry that we did not meet your expectation about providing you information about the cheapest way to get tickets. Some of our tourism partners offer online discounts that we are unfortunately not aware of. We'll do our best to keep on our partners to let us know what is the best pricing they are offering. If you're ever in San Antonio again, we hope that you'll give us another opportunity at serving you by stopping by our visitor information center. Safe travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2017

This was a hidden jewel for us. We went in as one of our first stops. The staff could not have been more friendly, courteous, and willing to answer any of our questions. The price of their souvenirs is among the lowest in the area. They have a well-stocked rack of information on the local items to see. You can also ask about how or where to get the best prices of the local attractions. A top-notch operation.

Thank wtmcalpin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OffSanAntonioVIC, Director of Visitor Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded 11 September 2017

Dear wtmcalpin,
Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide positive feedback about your experience here at the visitor information center. It's great to hear you think we're a hidden gem! I am so pleased that you found our staff friendly, courteous, and willing to answer your questions. We do our best to provide a wide variety of information about San Antonio. We do try to keep our souvenir prices reasonable because we want everyone to take home a little piece of San Antonio with them and we love being able to offer great prices on our local attractions! So if you're ever in San Antonio again, we hope that you'll stop by our center and once again take advantage of our services. Safe travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2017

This place is great. You can get info to the city, theme parks, hotels, shopping, etc. They have free wi-fi, so if you take a quick break at the benches right next door, you can get connceted.

Thank BelleA74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OffSanAntonioVIC, Director of Visitor Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded 18 August 2017

Dear BelleA74,
Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide positive feedback about your experience here at the visitor information center. We do our best to provide a wide variety of information about San Antonio. If you're ever in San Antonio again, we hope that you'll stop by our center and once again take advantage of our services. Safe travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed San Antonio's Official Visitor Information Center also viewed

 

Been to San Antonio's Official Visitor Information Center? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing