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“A good steak restaurant”
Review of The Horsemen Lodge

The Horsemen Lodge
Ranked #5 of 351 Restaurants in Flagstaff
Certificate of Excellence
Price range: US$20 - US$40
Cuisines: American, Steakhouse, Bar
More restaurant details
Restaurant details
Good for: Groups
Dining options: Dinner, Breakfast, Reservations
Description: After opening in 1975, The Horsemen Lodge quickly became a popular hangout for Babbitt cowboys working on the CO Bar ranch. The restaurant-named "Horsemen" in the effort to pay homage to the ranching lifestyle-is decorated with authentic cowboy attire, memorabilia, and artwork. This way, The Horsemen Lodge doesn't just offer a hearty, cowboy-inspired menu, but it also offers an overall Southwestern experience.
Reviewed 8 September 2017

We are on a road tour of the west coast and visited this restaurant after arriving in Flagstaff. The steaks, twice baked jacket potato and soup are excellent. Steaks are good value because they include soup and salad. The service was relatively good but our server was warmer with some customers more than others. Fries are not on the menu but we noticed other customers received them, so I do wonder if some customers are favoured over others! But overall, this is a good restaurant that I would recommend.

    • Value
    • Service
    • Food
Thank 499joy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle O, Public Relations Manager at The Horsemen Lodge, responded to this reviewResponded 15 September 2017

Dear 499joy,

Thank you for leaving us a review. I am glad you enjoyed your meal, especially our extensive salad bar. We appreciate your recommendation of the Horsemen Lodge and we hope you dine with us again soon.

Sincerely,
Danielle Olson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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23 - 27 of 450 reviews

Reviewed 7 September 2017

If you are around Flagstaff and need to get a perfect steak, this is the place to go. Typical American steak house, with excellent choices of meat, chicken, pork, and even elk. Sides are good, fresh, and also have a very well stocked salad bar. Service was excellent, doing everything within their reach to accommodate my requests regarding wine serving at the appropriate temperature.

Thank Luis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle O, Public Relations Manager at The Horsemen Lodge, responded to this reviewResponded 7 September 2017

Dear Luis S,

Thank you for leaving us a review. I am happy to hear that you enjoyed your steak and our staff was able to accommodate your wine request. We hope you dine with us again soon!

Sincerely,
Danielle Olson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2017 via mobile

Salad and soup are a great deal. Ambiance is western,but something a little I don't know what. Filet mignon is superb. Other cuts: some problems with timing/ serving - happened first visit, thought we'd try again happened again :(

Thank Oksana D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle O, Public Relations Manager at The Horsemen Lodge, responded to this reviewResponded 7 September 2017

Dear Oksana D,

Thank you for leaving us a review. We appreciate your comments and feedback. The timing and serving will be addressed. We hope you try us again for a more enjoyable, positive experience.

Sincerely,
Danielle Olson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2017 via mobile

One of the worst service I've experienced. It took us over 10 min to even be acknowledged by a staff it even get a drink. And we had to wave someone down. After 30 min we had to ask for water. After sitting there for an hour and a half finally got our food. Of course mine was way over cooked. For a place that is know for their steaks I had to send my orders "rare" steak back. It took over 20 min for my second steak to come back. At that time everyone in my party had finished eating. I ate half and took the rest home. I am not normally a person to complain but to pay $43.00 for a meal for one person (I do not mind it if it is what you get what you pay for) I find it totally unacceptable. I have eaten here quite a few times since the new owners have taken over, the service has gotten worse each time.
During the meal we had spoke with the waitress and also the manager about the poor quality of service. Each time only got the response of "I'm sorry" after the 3 time of talking to the manager she should have done more than say I'm sorry. And nothing more.
As a local who will drive right past this place every time I go for a meal. Makes me sad because this restaurant defiantly had more to offer.
Will not recommended to anyone.

Thank Mica G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle O, Public Relations Manager at The Horsemen Lodge, responded to this reviewResponded 7 September 2017

Dear Mica G,

I am sorry that you did not enjoy your dining experience with us. This type of service and food is not up to standards of quality or service. We hope you dine with us again for a superior experience.

Sincerely,
Danielle Olson

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Reviewed 7 September 2017 via mobile

Looks like an old cowboy hangout (which it once was) updated and cleaned up. Lots of food and drink choices and probably one of the best soup and salad bars you'll ever see. Can't go wrong with any of the food choices. Good quality and good service. Be sure and make a reservation!

Thank Kay B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle O, Public Relations Manager at The Horsemen Lodge, responded to this reviewResponded 7 September 2017

Dear Kay B,

Thank you for leaving us a review. I am glad you enjoyed our extensive soup and salad bar! We pride ourselves in our high quality meat; the whole menu is delicious. We hope you dine with us again soon!

Sincerely,
Danielle Olson

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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