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6 - 11 of 911 reviews
Reviewed 12 August 2022

This is a wonderful place to stay. Quite busy for August, but there's plenty of things to do. The location is spectacular. Plenty to explore around the village. A few places within walking distance. We used Lyft to get around. A car isn't really needed if using that service. Glad we brought floaties for the ocean then gave them away at the end of our trip. Overall, great place to stay.

Date of stay: August 2022
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Review collected in partnership with Hilton Grand Vacations
Thank Barb O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 6 August 2022

The property is beautiful, very well equipped and has a nice location, however, to many people in the same place which leads to receive a mediocre service. Additionally the staff is not interested for you to have the best vacation, the just get to the basic.
I wouldn't travel to this property again

Date of stay: July 2022
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Review collected in partnership with Hilton Grand Vacations
1  Thank Veronica L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HGV Resorts, Owner at Hilton Grand Vacations Club The Grand Islander Waikiki Honolulu, responded to this reviewResponded 22 August 2022

Aloha and thank you for your review. We are happy to hear you found our property to be beautiful and well equipped. We are disappointed to hear you did not enjoy your stay overall. We hope we have the opportunity to welcome you back for a much improved stay in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2022

Wife and I recently had a two week visit there and had a really nice visit. Wife and I visited Tropics Restaurant and staff there were all very friendly and kind. Really made us feel great and the food there was really great food.

Date of stay: July 2022
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Review collected in partnership with Hilton Grand Vacations
Thank Kimo109
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 13 June 2022 via mobile

I was a guest of a friend who had a timeshare at the Grand Islander. While the 2 bedroom unit was very nice with a lovely ocean view, housekeeping was mediocre at best. Front desk informed us only one day of housekeeping was included but we could call for additional towels etc. But if we wanted additional days of housekeeping it would cost us an additional $147 per day. Between the pool and beach not including the sand, 1 cleaning day per week is not enough. Covid is over & the resort needs to hire back the staff to keep the rooms fresh. The Tapa pool was also poorly maintained. There was an oil film & cloudiness in the water for 2days before it was cleaned so we went to the beach instead. Lastly, they only provided one pool towel & if you didn’t provide a green towel card you did not receive one. For a Hilton resort this is definitely not what we expected. Shame on you!!!

Date of stay: June 2022
Trip type: Travelled with friends
Thank Gkez1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HGV Resorts, Owner at Hilton Grand Vacations Club The Grand Islander Waikiki Honolulu, responded to this reviewResponded 21 June 2022

Aloha and thank you for your review. We are happy you enjoyed your suite and the ocean view it provided. We apologize for the challenges you encountered during your recent visit. We have shared your comments with the teams around the resort for further review and training. We hope we have an opportunity to host you again in the future.

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Reviewed 11 June 2022

We experienced the most amazing stay starting with penthouse check in at the lounge to all interactions with their staff. They arranged concierge last minute services for car rental and surfboards. They were friendly and treated us like royalty. The room was exceptional and outfitted with every top grade amenity you could ask for. Can’t wait to return

Date of stay: June 2022
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Review collected in partnership with Hilton Grand Vacations
Thank ElizabethF215
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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