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“Serene stay”

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Fairmont Mount Kenya Safari Club
Ranked #1 of 6 Hotels in Nanyuki Town
Certificate of Excellence
Reviewed 18 November 2016

What a beautiful property! it was peaceful and serene all through. You get a great view of mount Kenya from the hotel. The turndown in the room was great with a hot water bottle to keep you warm all night.
Joseph Kanyiri an attendant was so helpful he made my stay great

  • Stayed: September 2016, travelled on business
    • Location
    • Rooms
    • Service
1  Thank Miriam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this reviewResponded 13 December 2016

Dear Guest,

Thank you for taking the time to review your experience at the Fairmont Mount Kenya Safari Club.

We appreciate your kind words and positive compliments.

We all look forward to welcoming you back to our hotel - thank you for allowing us to turn your moments into memories.

Kind Regards,

Nils Axing
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (919)
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158 - 162 of 920 reviews

Reviewed 15 November 2016

We unfortunately only stayed one night but it was a lovely stay! If I return to Kenya I will stay at least two nights as the property is beautiful with lots of things to do and the rooms are immaculate and large. The service was great and the food was delicious. I highly recommend a visit! If you go, make sure to visit the animal orphanage at the front gates as well! Oh, and have a bush dinner - fun experience!

  • Stayed: November 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Jemma C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this reviewResponded 13 December 2016

Dear Guest,

Thank you for sharing your positive stay experience with the other travellers!

We appreciate your compliments on our hotel’s beauty and our immaculate and large rooms. We also thank you of your compliments on our services and food.

Thank you for thinking of us for your future visits and we look forward to your return!

Warm regards,

Nils Axing
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2016 via mobile

Fairmont Mt Kenya Safari Club has improved tremendously from the last time I was there about a year ago. A while back, service was so lethargic but this has completely changed. Amazing how the same familiar faces (staff) have changed attitude for the better. It is now a pleasant experience to spend some time in the hotel. Food has improved in leaps and bounds. Well done Fairmont Mt Kenya Safari Club for the turn-around. We had a wonderful time during our stay last month. Keep it up.

Stayed: October 2016, travelled with family
Thank ZahraNairobi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this reviewResponded 14 November 2016

Dear Guest,

We would like to thank you most sincerely for taking the time to share your wonderful feedback on Trip Advisor following your stay at the Fairmont Mt. Kenya Safari Club.

We are delighted to hear that you had a pleasant experience during your stay, with the tremendous improvement in service and staff attitude. It is always wonderful to hear great memories from our guests, we pride ourselves on offering true Kenyan Hospitality.

We most certainly look forward to welcoming you back in the near future.

Kind Regards,

Nils Axing
General Manager

.

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Reviewed 10 November 2016 via mobile

What a stunning property and even better view of Mount Kenya. This place is imaculate. The rooms are massive and what you would expect from a Fairmont property. One staff member in particular, Joeseph Kanyiri, was absolutely amazing. He was the life of the place and a pleasure to meet. Everything from the food to the resident peacocks made my stay here magic.

Stayed: November 2016, travelled solo
Thank TravelWriterKate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this reviewResponded 14 November 2016

Dear Guest,

Thank you so much for your amazing review of the Fairmont Mount Kenya Safari Club!

We really do appreciate your feedback, and we are so happy to hear that you truly enjoyed your stay with us which turned into an amazing experience.

We look forward to your many more visits.

Best Regards,

Nils Axing
General Manager




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Reviewed 6 November 2016

Loved this place, the location was great and the views from our room was amazing. The food was really good and the choices at the buffet were always quite varied. The only negative thing we found was that other guest were very noisy when going past our room on the way to theirs

  • Stayed: October 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts
Thank 150chanab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this reviewResponded 7 November 2016

Dear Guest,

Thank you for choosing the Fairmont Mount Kenya Safari Club.

Your great comments on our property are greatly appreciated and will eagerly be passed on to the team who will be delighted that you have carried back fond memories of your stay with us.

We look forward to welcoming you back in the near future.

Kind Regards,

Nils Axing
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Mount Kenya Safari Club

Address: | Mount Kenya, Nanyuki Town, Nanyuki Municipality 10400, Kenya
Phone Number:
Region: Kenya > Rift Valley Province > Laikipia County > Nanyuki Municipality > Nanyuki Town
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 6 Hotels in Nanyuki Town
Price Range: RM1,050 - RM2,519 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Mount Kenya Safari Club 5*
Number of rooms: 120
Official Description (provided by the hotel):
With magnificent views of majestic Mount Kenya, the Fairmont Safari Club's 120 luxuriously appointed guest rooms, set in over 100 acres of landscaped gardens, offer a unique blend of comfort, relaxation and adventure. ... more   less 
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Also Known As:
Fairmont Mount Kenya Safari Club Hotel Nanyuki
Fairmont Mount Kenya Safari Hotel
Mount Safari Club Kenya

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