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“Beautiful setting!!”

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Fairmont Mount Kenya Safari Club
Ranked #1 of 8 Hotels in Nanyuki Town
Certificate of Excellence
Reviewed 28 June 2017

Its like stepping back in time a little. Our room had a large stone fire place that was lit every night as the evenings were cool. Loved the orphangage Sancuary and the horseback ride was fantastic and reasonably priced. Food was OK as most food is in Kenya, better than most places for sure. We even spotted Stephanie Powers whom i believe is co-owner of the estate.

Room Tip: get one of the cottages away from the main building, just a small price increase and the setting is...
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  • Stayed: June 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Monica D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontMKSC, General Manager at Fairmont Mount Kenya Safari Club, responded to this reviewResponded 29 June 2017

Dear Monica D,

Thank you for taking the time to review your experience at the Fairmont Mount Kenya Safari Club.

We appreciate your kind words and positive compliments.

We all look forward to welcoming you back to our paradise - thank you for allowing us to turn your moments into memories.

Kind Regards,

Nils Axing
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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67 - 71 of 945 reviews

Reviewed 27 June 2017 via mobile

A fantastic two night stay. Wonderful room and views. Slight downside was the wedding on Sunday... not being a wedding guest....
Food was ok. Good breakfast and great bar snacks. Personally I hate hotel buffets... the a la carte was disappointing.
Enjoyed the animal orphanage and the gardens. Less good was the gift shop which was very pricey..... Kenyan souvenirs in Uganda are less costly!
Had a great massage which was great value. Overall I'd recommend a visit and I hope to get back again one day.

Stayed: May 2017, travelled as a couple
Thank hmf5863
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontMKSC, General Manager at Fairmont Mount Kenya Safari Club, responded to this reviewResponded 29 June 2017

Dear hmf5863,

Thank you very much for your review of the Fairmont Mount Kenya Safari Club.

We really do appreciate your feedback in regard to our beautiful grounds, rooms, activities like visit to the animal orphanage and massage.

Thank you also for your comments in regards to our culinary offerings during your stay where your expectations were not met. Please allow me to express my sincerest apologies; our Executive Chef is looking into this matter to ensure the Ala Carte and Buffet Menus are wide and can accommodate all palates.

We look forward to welcome you back to our hotel.

Kind Regards,

Nils Axing
General Manager


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Reviewed 27 June 2017

Booked my stay via Ticketsasa.com.

This is an absolute gem. Went there for 2 nights and it was worth the 3.5 hour drive from the city. Spacious rooms, 5 piece bathroom and a super comfy bed.

I do feel the rooms need a few flowers to liven the space up.

The food was really, really good. The grounds perfect for a walk and the view of Mount Kenya is unrivaled. Would definitely visit again.

Room Tip: Get a mountain view hotel with a balcony if you can.
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  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Wamuyu K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontMKSC, General Manager at Fairmont Mount Kenya Safari Club, responded to this reviewResponded 29 June 2017

Dear Wamuyu K,

Thank you so much for your amazing review of the Fairmont Mount Kenya Safari Club!

We really do appreciate your feedback, and we are so happy to hear that you truly enjoyed your stay with us and your stay turned into a unrivaled experience.

We look forward to your return in the near future.

Best Regards,

Nils Axing
General Manager

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Reviewed 27 June 2017 via mobile

There is no doubt that the Mt Kenya safari club has historic charm and beautiful settings. However, for those who do not like buffets, a la carte menu was extremely limited. The dining room was also noisy... not quite a romantic evening planned. Retreated to our suite for some quiet.

For the price of the suite with garden view, the phone was not working, and with the king bed, one mattress was hard and the other super soft. However, the fire place was wonderful.

With an early morning departure planned... breakfast was to have started at 0630. To the annoyance of many with similar trips, including a helicopter crew, the coffee was only ready half an hour later, as was the toaster, and butter 40 minutes later. We ate breakfast on the run when we had to leave. The staff were just not ready.

Conclusion: need to bump up the finishing touches and services. Limited food choices for a la carte.

Stayed: June 2017, travelled as a couple
Thank RFP B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontMKSC, General Manager at Fairmont Mount Kenya Safari Club, responded to this reviewResponded 30 June 2017

Dear RFP B,

We very much appreciate your comments regarding your stay at the Fairmont Mount Kenya Safari Club.

Please accept our apologies for the shortfalls you experienced on your stay. We have noted your comments on the limited food choices on the ala carte menu, noisy restaurant, mattress issues and delayed breakfast on your departure morning, these are highly valued and needless to say, these are not the standards we aspire to at Fairmont Mount Kenya Safari Club, rest assured the matters will be taken up for improvement.

We do hope that you will allow us an opportunity to restore your faith in us. To this end, please contact my office through Mercy.Gatei2@fairmont.com so that we can take care of your booking personally.

Thank you again for sharing your experience, and we hope your next visit will be more pleasant.

Sincerely,

Nils Axing
General Manager

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Reviewed 25 June 2017

It was a great experience being at Fairmont...would recommend it to my friends & Family any day!The food is awesome...the rooms are very clean and comfortable...especially the bed! the fireplace brought more warmth...

Stayed: June 2017, travelled with friends
Review collected in partnership with fairmont.com
Thank 883esthern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontMKSC, General Manager at Fairmont Mount Kenya Safari Club, responded to this reviewResponded 29 June 2017

Dear 883esthern,

Thank you very much for taking the time to write such a complimentary review of your stay at the Fairmont Mount Kenya Safari Club.

Thank you for your great feedback on our property, rooms and food.

We look forward to the opportunity of welcoming you back to our hotel.

Kind Regards,

General Manager
Nils Axing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Mount Kenya Safari Club

Address: | Mount Kenya, Nanyuki Town, Nanyuki Municipality 10400, Kenya
Phone Number:
Region: Kenya > Rift Valley Province > Laikipia County > Nanyuki Municipality > Nanyuki Town
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 8 Hotels in Nanyuki Town
Price Range: RM839 - RM2,606 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Mount Kenya Safari Club 5*
Number of rooms: 120
Official Description (provided by the hotel):
With magnificent views of majestic Mount Kenya, the Fairmont Safari Club's 120 luxuriously appointed guest rooms, set in over 100 acres of landscaped gardens, offer a unique blend of comfort, relaxation and adventure. ... more   less 
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Also Known As:
Fairmont Mount Kenya Safari Club Hotel Nanyuki
Fairmont Mount Kenya Safari Hotel
Mount Safari Club Kenya

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