Been to Speights in Wanaka, many times. Great place, great food, esp the nachos!
Never ever felt like I had to write a review until now...went to grab some beers, and as I sat down my girlfriend, who was at the bar, was asked for ID, by we think the bar manager Angus (Not sure if this is his name).
However, the way in which he SNATCHED the ID from her was pleasant. Asking for ID is all fine and well, but when I was asked for ID by my girlfriend he shouted across the bar as I was lifting it out to give to my girlfriend who was at this stage taking it from the table next to the bar, to him. He then inspected both IDs for a second time, thoroughly, and then dumped the IDs and pints on the bar without saying a word.
Both my girlfriend and I have worked in hospitality and catering, managed bars and restaurants very similar to this one, for roughly 10 years each. We know what it’s like. But it wasn’t mental busy. It wasn’t necessary to act like this. I know this isn’t much to complain about but, during all of this I was able to look at another staff member by the glass washing pit and she could tell this was abnormal! She was just shy or shocked or too inexperienced to speak up, to her boss that was not being a good role member...
But anyway, not here for a free anything or what not, just here so something can be done before it happens again! I’m more than experienced to know the difference between good and bad service.
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