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“Strange... we were the only guests!!”

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Novidra Resort & Spa
Ranked #2 of 3 Hotels in Sarnano
Reviewed 16 June 2014

We stayed for 1 night in June. Our satnav sent us the wrong way, but the Hotel is actually well signed within the town.
There were no other cars in the car park, we actually thought it was closed! But we went inside and were checked in by a lady who didn't speak any English. She showed us to our room and there was a power cut throughout the whole hotel so the electricity wasn't working, but we had a nap for a couple of hours and when we woke up it was back up and running.
The whole hotel was completely deserted... very strange for a big building to have no one in it! We wanted to take a dip in the pool and I wanted to have a look at the spa treatments, so we walked across the carpark to find the pool drained and the spa closed. Not exactly what we were expecting!!
I wasn't particularly happy here however it was only for one night so we stuck it out, the room was clean and the bathroom large if not a bit dated, only thing was that the shower flooded all over the floor when it was used which was a pain.
The bed was comfy and it was so quite which was lovely.
In the morning we got up and went to check out, we did have breakfast included in our price but didn't expect it to be put on as we were the only ones there, however the lady on the desk offered us breakfast which was a nice surprise! So we went into the dining room and she brought us coffee, and there was a lovely breakfast of cereal, pastries, cheese etc laid out for 2 people. It was a very sweet gesture and really made the stay worth it for me! Plus there were some amazing views of the National Park out from the terrace!
This is a large hotel which I assume is usually a ski resort, obviously we were out of season which was a shame! I'm sure the atmosphere is much better when it's busy.

  • Stayed: June 2014, travelled as a couple
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Thank Liquorice-Legs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 60 reviews

Reviewed 17 October 2011

Food is bland. Overcooked pasta and dry veal. Also, meat filled pasta felt like it was plastic with chewy ground meat inside. We will not be back here anytime soon. Service was terrible and slow .My friends and my wife ordered steak medium rare and they got way over-cooked. The staff charged us for the wrong menu item and we paid more. Didnt have the heart to bring it to their attention. Rooms are not bad but expensive for what they offer

  • Stayed: October 2011, travelled with friends
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9  Thank alex9918
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2008

Have stayed at the Eden twice. The staff are just amazing and cant do enough for you. The rooms are very comfortable and the bathrooms great. Would really recommend it to anyone travelling to the Marche region.

  • Stayed: January 2008, travelled as a couple
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    • Business service (e.g., internet access)
Thank Gualdo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2017 via mobile
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Stayed: August 2017, travelled as a couple
Thank Giovanni28293
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2017
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Room Tip: Con vista sulla parte vecchia della Sarnano storica (degli antichi signori dei Brunforte) o, con vis...
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  • Stayed: May 2016, travelled with family
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Thank Euno C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novidra Resort & Spa

Address: Via Alcide De' Gasperi 26, 62028 Sarnano, Italy (Formerly Hotel Eden)
Region: Italy > Marche > Province of Macerata > Sarnano
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Sarnano
Price Range: RM196 - RM785 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novidra Resort & Spa 3*
Number of rooms: 48
Official Description (provided by the hotel):
The Hotel Eden is a newly refurbished 3star hotel located in the well preserved medieval town of Sarnano at the foot of the Sibillini Mountains. Views from the hotel to the mountains and across the surrounding countryside are spectacular. The hotel offers guests a high standard of accommodation with airconditioning in all rooms, a restaurant with menus based on traditional local produce and comfortable lounge and bar areas for relaxing in. ... more   less 

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