We decided to call Coliba Haiducilor to make a reservation for 3 people at 7pm.
They answer the phone, confirmed the reservation, however by the time we arrived, 15 minutes after 7pm, nobody knew about our reservation and they let us stand in front of the door for around 20 minutes,ignoring us completely.
After checking with all their staff, they took us through the kitchen, to reach the other room, where they sat us down and told us in a rude way - you have time until 8pm as someone else will be at this table!
We felt very unwelcome, therefore we decided to leave, moment when their staff along with the manager became aggressive towards us and even pulling the hand of my sister until the moment we went out of that place!
Did I mention that we travel more than 3 hours as we were coming from a different city, just to have dinner in their place ?
After that horrible experience, we decided to go to Aurelius - Împăratul romanilor (The King of the Romans) where we had one of the best services, food was amazing , wine outstanding and the vibe was just perfect!
Shame that We have so many tourists in our beautiful country and unfortunately this is the kind of “experience” they receive most of them...
Recommendation? Someone should train the staff about “hospitality language” or even more simple - send them back to school to get some education.