Great location friendly staff breakfast was always good within walking distance to city centre would stay againMore
- Free Wifi
- Pool
Great location friendly staff breakfast was always good within walking distance to city centre would stay againMore
Show lessThank you for taking the time to write a review. You have mentioned the key qualities of the Adelaide Royal coach. Our ideal location combined with exceptional food and service makes us the perfect property to stay when visiting Adelaide. We look forward to welcoming you back next time you are in town.
Were staying here for a good value price compared to all other offers in Adelaide.
Pool was out of order the day we arrived.
Room (on top floor) was rather small and in need for modernization. Btw without air conditioning.
Location very good, just besides the Adelaide rectangular park zone. Walk to centre 15 minutes.
Later on we upgraded to a suite, which was much nicer!
Thank you for your review. We certainly are perfectly located only minutes from the CBD and across from the lovely parklands. Combined with well priced rates this makes us an ideal venue when visiting the city. Our suites are very popular specifically for their quiet location and spaciousness. We look forward to securing you one of these on your next visit!
On arrival, the receptionist was very friendly and helpful and as we'd requested a quiet family room moved us to a Spa Suite at the back of the hotel which was really roomy and quiet.
The hotel is generally clean with quality towels and bath robes, but the decor is mainly from the 1970'2-80's which is a real shame. The pool was clean enough but a little dark and dingy. The outdoor sitting area does need a clean as there were innumerable cigarette ends and a bottle near a sun lounger.
OK for a nights stay but I wouldn't want to really stay longer.
Thank you for taking the time to write a review. We pride ourselves on the level of service we offer our guests and it is great to hear that your requests were met. Your feedback is appreciated as it helps us to ensure that we maintain our property to the highest possible standard. The cleanliness of the outdoor sitting area has been addressed as this is not the quality we strive to achieve. We are pleased that you enjoyed your stay overall, and do hope we have the opportunity of welcoming you back.
Staying in room 220, reasonable rate and not bad overall with a lot of potential with better management but..
Good - Housekeeping does a good job with the basics, clean, well presented, reception polite and friendly convenient location and onsite parking.
Bad - Let down by what appears to be long term inattention to basic room maintenance...door handles coming off, loose tapware in bathroom, sticky doors, water dripping down from aircon above during night making sleep very difficult (reported but not attended to), Roof top (staff?)relaxation area outside my window has dirty glasses and empty beer bottles left there unattended for at least 3 days so far.
We pride ourselves on the quality of service and facilities we provide at the Adelaid Royal Coach and welcome feedback to ensure that we maintain our property to the highest possible standard. I thank you for bringing to our attention specific maintenance issues that need addressing, and can assure you that these areas will be reviewed immediately. We are pleased that you enjoyed your stay overall, and do hope we have the opportunity of welcoming you back, on your next visit to Adelaide.
I stayed there for 4 nights. The hotel was busy with booking but the service was excellent. I love my stay there, they have great food great room service. As they say good things comes in small packages. No reception after 11pm but there is always a night guard who is always there for assistance. He is helpful! I love everyone at that hotel except one lady, I believe is the manager who kinda didn't want me to stay there. Though she was very professionally well behaved but somehow I got that feeling. I had to move out due to lack lack room extension. It has a small bar and seriously great food restaurant for a fraction of a price! I love my stay there and will definitely recommend friends and family to choose it, when going to adelaide. Worth the money spent and with impeccable top end service quality. I get the feeling that everyone in that hotel do whatever they do by heart and not for the sake. Except that manager. Also there is a gentleman at the reception who I believe is only man in the reception. He was just fantastic, he took my reservation before I left for Adelaide. His service is top class nothing less. He was helpful and very kinda with the service he provided. I really appreciate his generous help and his impeccable service. Maybe a little small, but compact and fitted with all necessities that travellers usually need. It's like a staying in a smaller version of a 5* hotels. It has a swimming pool though due to lack of time didn't get to enjoy a jump in the pool. They also have spa but also didn't get to enjoy it either. Have clean laundry. It's about $8 for wash and dry. Do not choose a room on level 1. Level 1 rooms are very close to laundry and also it's at the entrance of after midnight entry. Can be quite a distraction.
Thank you for your glowing review. We have a loyal and professional team who make it their job to ensure each and every guest has an enjoyable stay. We look forward to welcoming you back on your next trip to Adelaide and are very pleased you will recommend us to others.
We had a very enjoyable stay at Royal Coach, the room was very nice, clean, good size, everything we were after for an overnight stay. We even had a late checkout of 11am - however, what is the point?? At 8am on a Sunday morning after attending a late wedding the night before, we were awoken by the housekeeping staff. They were out in the corridors - yelling down the corridors to one another about cleaning products, towel numbers and I think one of them even managed to drop a tray of cutlery or dishes. The noise was incredibly loud. My partner and I were then wide awake, gone was our sleep-in on a very rare weekend away for us, thus creating too rather disappointed and tired people.
The guests really dont need to hear the discussion between the housekeeping ladies of who gets paid how much on Sunday rates, who was called in and who was away. This was heard through the walls and door!!! Management should take it to task and remind these women just how loud they really are!!! Shhhh please.
We probably would stay there again, as it was nice and catered for all we needed, but I wouldnt do it for a relaxing time-out weekend.
Thank you for taking the time to post a review. It is goal to ensure each and every guest has a relaxed and enjoyable stay with us and I was disappointed to learn that we failed to deliver on this occasion. Please know that I have personally followed up your comments with the Housekeeping department. We look forward to making your next stay more enjoyable.