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The Five Towns Inn
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Reviews (123)
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All reviewsjfk airportshuttle servicecontinental breakfastfree shuttlenew yorkgreek restaurantmy cousinblackout curtainscheck in was quick and easythe hotel is conveniently locatedclean and comfortable roomsan early morning flightreception guychain hotelssmall hotelairline staffan overnight stay
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Reviewed 7 January 2018 via mobile

Due to the snow storm in New York, all flights were cancelled so the airline put us up in this superb hotel. Johnny the night manager really looked after us all and made sure we had food and anything we needed. Really great customer service all round, very clean and comfortable rooms. Shuttle to the airport every 30’ so would highly recommend it to anyone looking for an overnight stay close to JFK airport.

Stayed: January 2018, travelled with family
Thank Raquel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2018

We stayed one night in prep. for an early departure from JFK and from the moment we booked, this was an exceptional experience. I raised a query about public transport and got a swift and helpful answer from the management. The guy that checked us in was warm and friendly and we loved the room; the amenities and the constant supply of coffee, tea and cakes in reception (& Hershey's chocolate kisses) - a lovely touch and great if you have to miss breakfast.

This place really does make you feel like they put their guests first. Even down to the fact that you can pre-book the free airport shuttle, so avoiding the usual anxiety that the bus might be full and allows an extra few minutes in bed - valuable asset at 4 am!

When we checked out, as before, we were met with warm friendliness. The receptionist was bubbly and efficient and she made an executive decision to put on an extra shuttle bus, as the earlier one was delayed - again, putting customer service to the top of the list. When we got home we had a credit card query and, once again, the management team went out of their way to help. What can I say, the team that makes this hotel tick is exemplary; thanks to you all for making the end of our trip to NYC so memorable :)

PS. You can take the subway (F line) from Manhattan to Parsons Boulevard and catch the Q113 bus to within 100m of the hotel. Really easy and avoids the need to go to JFK and pay for the AirTrain.

Room Tip: Surprising, but you cannot hear any road or aircraft noise at all so noise is not an issue.
  • Stayed: December 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank islandgirlcityboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2018

Went there 12/31/17 checked in at 10 pm because wife flew in to JFK..Very close to JFK. Lobby, hllways, room all were in fantastic shape. Washer dryer on premises. Free coffee 24/7. Only wished there was a microwave & coffee maker in the room. We stayed on the 2nd floor. There was one on the 1st floor near the washer & Dryer. Besides that it was a great overnight. All of the staff we interacted with was friendly & professional. The price was great especially for NYE.

  • Stayed: December 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank jonjmason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2017

While a little dated, this is a great little hotel, convenient to the airport (offering free shuttle service), and clean. What really made it stand out, though, is the service - fantastic staff that go above and beyond to help with whatever you need. Great place to spend a night!

  • Stayed: December 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank jhk515
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2017 via mobile

Rooms were clean. Staff were very friendly and nice. Hotel manager was super accommodating. Very decent small hotel. Coffee and snacks provided all day.
Free Shuttle to JFK very convenient.
We were pleasantly surprised by this airport hotel.

Stayed: December 2017, travelled with family
Thank Sar D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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