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Reviews (1,609)
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Reviewed 3 December 2011

We couldn't wish for more from a hotel - it was absolutely perfect. We completely relaxed, our room was totally comfortable. We love great food, and that is exactly what we were ate here. Simple perfectly cooked dishes.
The staff were amazingly friendly and attentive.We loved it

Stayed: March 2011, travelled with family
2  Thank C H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marketingteam_3, Complex Online Marketing Manager at Al Maha, A Luxury Collection Desert Resort & Spa, responded to this reviewResponded 4 December 2011

Dear Guest,

Thank you for taking the time to write a review about your recent stay at Al Maha Desert Resort & Spa. We are thrilled to know that you had a great experience at the resort.

Your feedback is much appreciated and has been shared with our ambassadors.

We do look forward to the opportunity of once again welcoming you back to our resort.

Yours Sincerely,
Madiha Zakir

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2011

I went here a cpl of years back to celebrate my 30th bday. Thought it would be more private and beautiful than going to the Burj and it was! (checked out the Burj when I went to dinner in the ünderwater restaurant...what a joke). Anyway back to the Al Maha. I have stayed in numerous 5star resosrts and hotels across the globe (also stayed at Mina Asalam in Dubai which was lovely). However, hands down The Al Maha wins as the most impresssive and memorable to me. The service was impeccable, the food scrumptious and the accomodation beautiful.

We stayed in a Bedouin suite decorated beautifully in a perfect blend of traditional and modern. Everything about the suite says luxury and tasteful elegance. Every item thoughtfully well placed such as the artists easel with drawing paper and pencils to draw the amazing landscape if you are inspired, which you will be. Then there's the beautiful ceilings, plush furniture and the bed. The impresssive hulk of a bed which I honestly think could easily sleep half a dozen ppl comfortably was like sleeping on a cloud. The pillows too and if you dont like the pillow then there's an extensive pillow menu. The huge marble bathroom had a large shower with good water pressure and deep tub for relaxation and romance ;-). To this day when my fiance and I smell the Givenchy fragrance like the products that they provide in the toiletries we are transported back to one of our happiest moments.

Looking out towards the private deck you can see the desert landscape and wildlife framing your chilled private plunge pool. We went in August so it was some ridiculous temperature. No matter, the very decently sized plunge pool is actually private. Unless ofcourse you've organised with reception to have a private candlelit dinner on your deck that evening) in which case modesty is required whilst staff set up the table etc. LOL

In regards to the private candlelit dinner. They set up the table and food for first course then ask what time you would like for them to return to clear your table and set up the next course. Absolutely super romantic to try this but for one thing. It's too bloody hot to hang out there fully clothed on a summer's evening! We had decided to dress up for the occasion, so with me in my evening dress and fiance in his brand new 3pc suit+tie, we sweltered through the soup course. In between courses we ended up running into the suite stripping down to our underwear and standing in front of the air-con vent desperately trying to cool down until the next course was ready. We then proceeded to get dressed when staff arrived with the next course.This comically continued through several courses, each time re-appearing from our room flustered, dishevelled and forgetting another item of clothing. LOL The staff merely tried very hard to act professional but I'm sure I knew what he was thinking. He didn't really seem to buy that our late emergence from our suite each time breathing heavily was innocent but he didn't make us feel bad about it either. Evening topped off with a bday cake that said "Happy Birthday Ms Cruz" which we thought was a riot.

Anyway, truly one of the most magical places I have ever had the privillege to stay at. The staff doted on us and the ratio of staff to guests is something like 3:1. Make sure you try the falconry, the 4wd sand dune adventure and the sunset camel ride all of which were included in the price. My fiance hadn't realised as I had that The Al Maha is an all-inclusive resort so he was pleasanty surprised when he received a minimal bill for a few items. Like I said before I went here a while ago yet I can remember ever detail of The Al Maha more so than any other hotel i've visited. Writing this review has totally brought a smile to my face, can't wait to go back.

Room Tip: Depends if u want privacy or convenience> Although golf buggies are used to chauffer guests. If u want to walk and its middle of the day summertime better ask for room close to main bldgs.
  • Stayed: August 2011, travelled as a couple
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1  Thank RandomRose1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marketingteam_3, Complex Online Marketing Manager at Al Maha, A Luxury Collection Desert Resort & Spa, responded to this reviewResponded 4 December 2011

Dear Guest,

We would like to thank you for taking the time to write about your experience here on Tripadvisor and describing it as “Absolute heaven in the Desert”.

We are delighted to learn that you had a wonderful time celebrating your Birthday at Al Maha Desert Resort & Spa.

Your feedback is much appreciated and has been shared with our ambassadors.

Guest satisfaction is our main goal at Al Maha, and it is rewarding to learn that it has been achieved on this occasion.
We do look forward to the opportunity of once again welcoming you back to Al Maha Desert Resort & Spa.

Yours Sincerely,
Madiha Zakir

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2011

Excellent location. Excellent service. Staff is most helpful and friendly, everyone! Rooms are very reasonable size. Pool and bar are great. We had an awesome time.

  • Stayed: November 2011, travelled on business
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1  Thank omikelet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marketingteam_3, Complex Online Marketing Manager at Al Maha, A Luxury Collection Desert Resort & Spa, responded to this reviewResponded 29 November 2011

Dear Guest,

Thank you for taking the time to write a review about your recent stay at Al Maha Desert Resort & Spa. We are thrilled to know that you had a great experience at the resort.

Your feedback is much appreciated and has been shared with our ambassadors.

We do look forward to the opportunity of once again welcoming you back to our resort.

Yours Sincerely,
Madiha Zakir

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2011

Amazing experience in that hotel!
it worth every penny
Great for couples

  • Stayed: July 2011
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1  Thank Nicky025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marketingteam_3, Complex Online Marketing Manager at Al Maha, A Luxury Collection Desert Resort & Spa, responded to this reviewResponded 29 November 2011

Dear Guest,

Thank you very much for your feedback on Al Maha Desert Resort & Spa through Tripadvisor.
We are thrilled to hear that you had an amazing experience at our resort.

We hope to have the pleasure of welcoming you back to our resort in the not too distant future.

Yours Sincerely,
Madiha Zakir

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2011

This is the third time we've visited Al Maha and this time we shared the experience with friends. Another wonderful experience in all aspects. Friendly, competent staff and an excellent chef (David) complemented this amazing desert setting with great service and top quality cuisine.
Thank you!

  • Stayed: November 2011, travelled with friends
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1  Thank Marion S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marketingteam_3, Complex Online Marketing Manager at Al Maha, A Luxury Collection Desert Resort & Spa, responded to this reviewResponded 20 November 2011

Dear Guest,

Thank you very much for your feedback on Al Maha through Tripadvisor. We are thrilled to learn that you had a wonderful experience at Al Maha and enjoyed the food.

Your compliments have been shared with Chef David Miras and we look forward to the opportunity of once again welcoming you back to our resort.

Yours Sincerely,
Madiha Zakir

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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